Bilingual Japanese and English -Billing Agent

Role Overview Title:

Billing Agent Location:

Fully onsite

Schedule:

Monday-Friday, 8-hour days within a 7:00 AM - 5:30 PM window Job Overview We are seeking a highly organized and detail-oriented Bilingual Japanese and English Billing Agent to join our dynamic finance team. In this role, you will be responsible for managing the entire billing and accounts receivable process, ensuring accurate invoicing, timely collections, and seamless communication with clients in both Japanese and English. The ideal candidate will possess strong accounting knowledge, excellent negotiation skills, and proficiency with various financial software systems. This position offers an opportunity to contribute to efficient revenue cycle management while supporting our commitment to exceptional customer service. Key Responsibilities Issuing invoices on daily basis using our operation system by referring to rate table per customer. Fulfilling and following particular instructions per customer to deliver invoices in the designated way, such as uploading set of PDF documents to designated online site, sending invoices to correct party by emails, etc. Identifying correct vendor invoices and allocating such to the correct shipment data for accurate cost allocation per shipment. Creating and updating billing SOP per customer Profile & Requirements 1-2+ years of office/clerical experience required Prior billing or accounting support experience preferred Strong attention to detail and ability to manage repetitive, high-volume work Comfort working in a structured, onsite office environment Training & Team Structure On-the-job training through shadowing with current team members Team consists of 4 billing agents Collaborative and process-driven environment Overtime & Workload Some overtime during peak billing cycles (month-end and beginning of month) Interview Process Single in-person interview

Pay:

$21.00 - $21.50 per hour

Benefits:

Paid sick time

Education:

Associate (Required)

Experience:

Office:

1 year (Required) billing: 1 year (Preferred) Customer service: 1 year (Preferred)

Accounting:

1 year (Preferred)

Invoicing :

1 year (Required)

Language:

Japanese (Required) Ability to

Commute:

Springfield Gardens, NY 11413 (Required)

Work Location:

In person