Bilingual Ocean Import Operator (NVOCC/Freight Forwarding)

Job Title:

Bilingual Ocean Import Operator(NVOCC/Freight Forwarding)

Department:

Customer Services Reports To:

Customer Services Manager Location:

City of Industry, CA, 91748

Employment Type:

Hourly/Non-exempt Responsibilities:

Track and review ocean/air shipping status to ensure timely departure/ arrival/ delivery of freight; enter milestone data. Prepare and review all necessary Import documentation including Arrival Notice Commercial invoices, packing list, and bills of lading. Work and communicate with customs brokers and logistics providers to resolve any potential issues/delays. Interface with global logistics partners to coordinate international shipments. Guide clients through the complexities of international trade. Collaborate with internal departments and external partners to ensure the highest level of service possible. Communicate with vendors, truckers, and customers to provide freight solutions & high-end customer service experience. Maintain accurate records of all import transactions and documentation. Identify and resolve any issues that arise during the import process.

Qualifications and Skills:

2 years+ Freight Forwarding experience required. Strong knowledge of import regulations and documentation requirements. Familiar with Incoterms and international shipping practices. Excellent organizational and multitasking abilities. Outstanding communication and customer service skills. Attention to detail and a high level of accuracy. Ability to work independently and as part of a team in a fast-paced environment. Bilingual in Mandarin and English Bachelor's degree in Supply Chain Management / Business Administration is preferred

Job Type:

Full-time Pay:

$4,500.00 - $4,800.00 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Compensation Package:

Performance bonus Application Question(s): What's your salary expectation? Do you need sponsorship in the future?

Experience:

Ocean Import:

2 years (Required)

Freight Forwarding:

2 years (Required) Ability to

Commute:

City of Industry, CA 91748 (Required)

Work Location:

In person