Billing Specialist

Job Description Summary:

Brownlee Whitlow & Praet, PLLC is a dynamic and expanding law firm dedicated to serving North Carolina, South Carolina, Georgia, and Virginia. We pride ourselves on our commitment to client service, fostering growth within our firm, and a collaborative environment filled with purposeful work. We set high expectations, work hard, and don't shy away from complex or demanding matters. We believe great legal work is built by strong teams, clear systems, and mutual respect-not burn out or chaos. With offices strategically located in Atlanta, Raleigh, Charlotte, Charleston, Greenville, SC, and Richmond, we aim to establish a strong presence throughout the Southeast in the next decade. The Billing Specialist will support the firm's finance department with a primary focus on the monthly billing process and accounts receivable (AR) activities. This role is ideal for a detail-oriented professional with experience in collections and the legal field, who is comfortable communicating with internal teams and external clients to ensure accurate billing and timely payment. The ideal candidate is organized, proactive, and understands the importance of accuracy, confidentiality, and client service in a law firm environment.

Key Responsibilities:

Billing Support Assist Accounts Receivable Specialist with the monthly billing cycle, including invoice preparation, review, and distribution Verify billing accuracy, time entries, rates, and matter details prior to invoice release Coordinate with attorneys, paralegals, and management to resolve billing questions or discrepancies Support billing adjustments, write-offs, and re-billing as needed Accounts Receivable (AR) Assist with AR management by reviewing aging reports in legal practice management system (Centerbase), tracking outstanding balance in the Accounts Receivable log, and coordinating follow-up communications with clients to support timely collection resolution of past due accounts Maintain accurate records of all billing collections activity and client payment discussions. Apply client payments and ensure proper allocation to matters utilizing our legal practice management system (Centerbase) and accounting software (Quickbooks) Serve as a point of contact for billing and payment inquiries Maintain professional, courteous communication with clients, and internal team members Escalate unresolved billing or AR issues to leadership when appropriate Finance Department Support Assist with maintaining organized billing and AR records Support month-end close related to billing and receivables Assist with special projects and process improvements within the finance department

Qualifications:

Required:

1-3 years of experience in accounts receivable, billing, or accounting support Prior experience with collections Strong attention to detail and organizational skills Excellent written and verbal communication skills Ability to handle sensitive financial and client information with discretion Proficiency in Microsoft Excel and general accounting systems

Preferred:

1-3 years in professional services field Familiarity with legal billing practices, timekeeping, and trust accounting concepts Experience with legal billing or practice management software (Ie. Centerbase, Clio, etc.)