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Thrive Pathways LLC Overview Thrive Pathways LLC provides services that support adults with intellectual and developmental disabilities (IDD) in building independence, accessing resources, and participating meaningfully in their communities. We are seeking an organized, dependable Administrative Services Coordinator to manage daily office functions and provide administrative support across the agency. As the office's primary administrative support professional, this individual will serve as a central point of contact for consumers, families, staff, and community partners. Responsibilities include front desk operations, scheduling, communication, recordkeeping, and routine bookkeeping. This position supports all agency programs, including Independent Living Services (ILS), Social Recreation, and Coordinated Family Support (CFS), with assignments adjusted to meet operational needs. Responsibilities Coordinate daily administrative activities and provide support across agency programs. Manage the front desk, welcome visitors, answer and route calls, take accurate messages, and respond professionally to routine inquiries. Communicate respectfully with adults with IDD, their families, staff, regional center representatives, and community providers. Assist with scheduling appointments, coordinating meetings, confirming availability, and communicating schedule changes. Complete data entry, typing, proofreading, scanning, copying, filing, and other clerical tasks. Maintain accurate, organized consumer, employee, and program records in accordance with agency procedures. Track required documents and follow up with appropriate staff regarding missing or incomplete information. Assist with preparing correspondence, forms, reports, and service documentation for review. Organize attendance records, timesheets, service logs, and other materials needed for administrative processing. Support routine bookkeeping, including assigned QuickBooks tasks. Monitor office supplies, coordinate replenishment, and organize materials needed for daily operations. Use Microsoft Office, Google Workspace, and agency software to complete assignments efficiently. Protect confidential information and follow agency privacy and recordkeeping procedures. Learn program-specific administrative requirements and adjust priorities to support changing workloads and staffing needs. Perform other related administrative duties as assigned. Qualifications Previous administrative, office support, or clerical experience; experience independently managing daily office functions is preferred. Strong organizational skills, time management, and attention to detail. Ability to prioritize competing requests, adapt to changing needs, and complete assignments with minimal supervision. Proficiency with Microsoft Office and Google Workspace, along with the ability to learn agency software; familiarity with QuickBooks is a plus. Clear verbal and written communication, professional phone etiquette, and a courteous, service-oriented approach. Ability to interact respectfully and patiently with adults with IDD and their families. Sound judgment and discretion when handling confidential information. Ability to work independently and collaboratively with staff across multiple programs. Experience with regional center services or organizations serving individuals with IDD is preferred. Bilingual proficiency is required.

Pay:

$24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person