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Administrative Coordinator Alternative Home Health + Care, Inc Westmont, IL Job Details Temporary | Part-time $15 - $18 an hour 1 day ago Benefits Paid time off Qualifications Computer operation Microsoft Excel Microsoft Outlook Phone communication Computer literacy High school diploma or GED Full Job Description Administrative Coordinator - Home Health Agency Part-Time / Temporary | On-Site | 8:00 AM-2:00 PM Job Overview Alternative Home Health Care is seeking a friendly, organized, and detail-oriented Front Desk Coordinator to join our home health agency's administrative team. This position serves as the first point of contact for patients, families, healthcare professionals, visitors, and field staff. The ideal candidate has some healthcare office experience, excellent communication skills, and the ability to manage multiple administrative tasks in a fast-paced environment while maintaining patient confidentiality. If you enjoy helping people, keeping an office organized, and supporting a team dedicated to quality patient care, we encourage you to apply.

Position Details Job Title:

Front Desk Coordinator Department:

Administration Employment Type:

Part-time /

Temporary Schedule:

Monday-Friday, 8:00 AM-2:00 PM (confirm days and schedule with the employer)

Work Location:

On-site Reports To:

Office Manager / Assistant Administrator Key Responsibilities Front Desk and Office Operations Welcome patients, family members, visitors, vendors, and staff in a professional, courteous, and compassionate manner. Answer and direct incoming calls using a multi-line telephone system. Route inquiries to the appropriate departments, including Intake, Nursing, Therapy, Billing, and Human Resources. Receive, sort, and distribute mail, faxes, physician orders, and office deliveries. Maintain office supplies and help keep the reception area and shared spaces clean, organized, and safe. Administrative and Clinical Support Assist the Intake Department with incoming referrals and initial inquiries as needed. Support field staff with paperwork, supplies, document drop-offs, and general office requests. Route physician orders, plans of care, face-to-face documentation, and hospital discharge summaries to appropriate clinical personnel. Scan, upload, index, and organize patient records and documents in the agency's electronic medical record (EMR) system. Track outstanding physician orders and follow up with physician offices to help ensure timely completion and return of required documentation. Confidentiality and Compliance Protect confidential patient, employee, and agency information. Follow HIPAA privacy and security requirements and applicable agency policies and procedures. Handle paper and electronic records securely and accurately. Support the agency's documentation, recordkeeping, and quality standards. Qualifications Required High school diploma or equivalent. Strong verbal and written communication skills and professional telephone etiquette. Good organizational skills, attention to detail, and ability to multitask. Basic computer skills and familiarity with Microsoft Word, Excel, and Outlook. Ability to maintain professionalism, discretion, and compassion in a busy healthcare environment. Preferred 1-2 years of experience in medical reception, healthcare administration, or a front office position. Previous experience in a home health or hospice agency. Familiarity with healthcare EMR systems such as Axxess, WellSky, Homecare Homebase, MatrixCare, or Data Soft Logic. Experience with multi-line phone systems, fax machines, scanners, electronic forms, and document management. Work Environment and Physical Requirements Primarily office-based work involving prolonged sitting and computer use. Frequent telephone communication and interaction with patients, families, healthcare professionals, and office staff. Occasional lifting or moving of office supplies and packages weighing up to approximately 20 pounds. Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of the position. Why Join Our Team? Be part of a healthcare team that supports patients in receiving quality care at home. This position offers an opportunity to contribute to meaningful work while developing your healthcare administrative experience.

Equal Employment Opportunity:

We are an equal opportunity employer and consider qualified applicants without regard to protected characteristics under applicable law.

Pay:

$15.00 - $18.00 per hour

Benefits:

Paid time off

Work Location:

In person