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Blueridge Restaurant Group is seeking a detail-oriented, organized individual to support our online learning management system powered by Wisetail. The primary focus of this role is maintaining training content, tracking completion, preparing reports, and keeping the platform accurate, organized, and easy for our restaurant teams to use. This position will also assist with administrative projects supporting Human Resources and restaurant operations. The ideal candidate is comfortable learning technology, managing detailed work, and following through on assignments independently.

Responsibilities:

Learning Management System Support (Primary focus) Run and organize training completion reports, identify outstanding assignments, and prepare updates for HR and restaurant management. Track training deadlines and assist with follow-up to support timely completion. Upload, format, and publish approved training materials, policies, videos, quizzes, and other resources in True Blue. Update existing content to reflect approved changes to company policies, procedures, and operating practices. Help build new training modules using materials provided by HR, Operations, and other department leaders. Review content for accuracy, spelling, formatting, working links, and ease of navigation before publication. Maintain clear content organization and version control, including archiving outdated materials. Assist with user records, groups, enrollments, and assignments as directed. Help troubleshoot routine user issues and coordinate additional support when needed. HR & Operations Administrative Support Assist with data entry, record maintenance, document formatting, and tracking spreadsheets. Organize electronic files and maintain accurate, accessible records. Support training rollouts, internal communications, and other HR and restaurant operations projects. Handle employee and company information with discretion and confidentiality. Complete other administrative assignments as needed. Strong attention to detail and a commitment to accurate, consistent work. Comfort using online systems and the ability to learn new software. Strong organizational skills and the ability to manage recurring deadlines and multiple assignments. Clear written communication, proofreading, and basic document formatting skills. Ability to follow established processes, ask questions when clarification is needed, and work independently. Previous administrative, training coordination, HR support, or LMS experience preferred. Experience with Wisetail or another learning management system is a plus; willingness and ability to learn the platform is essential. Restaurant or hospitality experience is helpful but not required.