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Bill and Account Collector
Roseville, CA

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Robert Half

Collections Specialist

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Job Description

We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for a manufacturing organization in Roseville, Minnesota. This Long-term Contract position focuses on maintaining customer accounts, resolving payment discrepancies, and delivering responsive support for billing and documentation requests. The ideal candidate is comfortable managing high-volume transactional work, staying organized under deadlines, and collaborating across teams to keep account activity accurate and up to date.
Responsibilities:
  • Manage customer account onboarding and ongoing maintenance, including activating, deactivating, and updating records based on business needs.
  • Post incoming payments accurately and investigate payment variances such as short pays, overpayments, and unapplied balances.
  • Address customer and internal requests by providing invoice copies, W-9 forms, account balances, credit-related documents, and refund support in a timely manner.
  • Reconcile daily banking activity by matching lockbox receipts, electronic payments, and card transactions to cash application records.
  • Support collection efforts on assigned accounts by following up on outstanding balances and documenting account status clearly.
  • Review recurring integrity and exception reports, research missing information, and take corrective action to keep records complete and accurate.
  • Prepare specialized invoices, process approved credits and refunds, and record bad debt adjustments or recoveries when needed.
  • Maintain department reporting, update tracking spreadsheets, and assist with administrative tasks such as form revisions, filing, and mailings.
  • Partner with internal teams to resolve account setup issues, correct manual exceptions, and contribute ideas that improve process efficiency and accuracy.
  • Follow established accounting procedures and internal control standards, escalating any process deviations or compliance concerns to management.
  • Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.
Please submit your resume and call 651-293-3973 for review and consideration.

Benefits

  • Dental Insurance