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Bill and Account Collector
Walnut, CA

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ASI Corp

Credit/Collections Specialist

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Job Description

Company Overview ASI Corp is a leading national distributor of IT hardware and software products, with a strong presence across the United States and Canada. With over three decades of industry experience, ASI offers a diverse portfolio of more than 100 product lines and maintains a professional team dedicated to delivering exceptional value and service. Position Overview We are seeking an energetic and detail-oriented Credit/Collection Specialist to join our dynamic team. In this vital role, you will be handling accounts receivable, conduct debt collection negotiations, and ensure compliance with financial regulations. Your proactive approach will help optimize cash flow, maintain positive client relationships, and uphold industry standards for financial integrity. Duties Manage collections accounts by contacting clients via phone, email, or written correspondence to secure payments and resolve overdue balances. Conduct thorough account analysis using Excel data analysis tools and accounting software to identify delinquent accounts and prioritize collection efforts. Negotiate payment arrangements while adhering to consumer protection laws and financial regulatory compliance standards. Handle sensitive confidential information with integrity, ensuring all client data remains protected in accordance with industry regulations. Collaborate with accounts payable teams to resolve discrepancies and process payments efficiently within the revenue cycle management framework. Utilize phone etiquette and telemarketing skills to communicate effectively with clients, fostering positive relationships during debt collection processes. Responsible for daily release credit holds for sales orders. Verify new credit application forms with due diligence and set up new accounts in system. Update customer file such as credit application forms, process bank rating, send trade references. Update/request provincial tax form, sales tax exemption certificates, e-waste information and process e-waste verification. Notes entry in system on daily payments received and daily AR collection progress/credit review. Maintain accurate records of all collection activities, including detailed documentation of client interactions, payment agreements, and account status updates.
Requirements:
Proven experience in collections, accounts receivable, or related finance roles (within IT distibutor industry is a plus). Strong knowledge of consumer protection laws, financial concepts, and industry-specific regulations governing debt collection practices. Proficiency in Microsoft Office Suite, especially Excel for data analysis and reporting; familiarity with accounting software is preferred. Excellent phone etiquette combined with negotiation skills to handle debt collection negotiations professionally and effectively. Ability to analyze accounts thoroughly using math skills and account analysis techniques. Demonstrated understanding of financial compliance standards related to debt collection, accounts payable, and revenue cycle processes. Strong organizational skills with attention to detail; capable of handling confidential information responsibly while maintaining compliance standards. College degree in related field. Bilingual in English and Mandarin Join us as a Credit/Collection Specialist and become an essential part of our team dedicated to maintaining financial health through effective account management and client communication!
Pay:
$23.00 - $27.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Health and Wellness Programs