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Bill and Account Collector
Decatur, GA

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Main One Mediation Group

Debt Collection Agent

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Job Description

Debt Collection Agent Main One Mediation Group Decatur, GA Job Details Full-time $15 - $18 an hour 19 hours ago Qualifications Debt collection phone call Customer records maintenance Managing customer accounts Confidential information handling Microsoft Excel Customer relationship building Account maintenance Account analysis Phone communication Regulatory compliance Accurate transaction records management Financial issue resolution Customer payment reminders Analysis skills Math Managing clients in a finance role Financial records management Debt collection payment plan Financial concepts Industry knowledge of financial regulations Financial data management Organizational skills Productivity software Telemarketing Account management Accounting error correction Legal compliance Financial data analysis tools Debt collection negotiation Medical debt collection accounts Full Job Description Job Summary We are seeking a dynamic and detail-oriented Debt Collection Agent to join our financial services team. In this role, you will be responsible for managing delinquent accounts, negotiating repayment plans, and ensuring compliance with industry regulations. Your communication skills and understanding of financial concepts will help recover outstanding debts while maintaining positive client relationships. This position offers an exciting opportunity to contribute to the company's financial health through effective account management and customer service excellence. Duties Contact delinquent clients via phone, email, or written correspondence to discuss overdue accounts and facilitate debt recovery Negotiate repayment plans that align with consumer protection laws and industry standards Analyze accounts receivable data using Excel and accounting software to identify trends and prioritize collection efforts Maintain accurate records of all client interactions, payment agreements, and account statuses in compliance with confidentiality policies Reconcile accounts by reviewing debits & credits, resolving discrepancies, and updating account information accordingly Ensure adherence to financial regulatory compliance and company policies during all collection activities Collaborate with accounts payable and finance teams to resolve billing issues and facilitate smooth account reconciliation Skills Proven experience in medical collection, accounts receivable, or debt collection negotiation Strong phone etiquette combined with excellent customer service skills for effective client communication Proficiency in Microsoft Office Suite, especially Excel data analysis and accounting software applications Knowledge of consumer protection laws, financial regulations, and industry standards related to debt collection Ability to handle confidential information with discretion and professionalism Skilled in negotiation, account analysis, and account reconciliation techniques Familiarity with telemarketing practices, financial concepts, and industry-specific software tools Strong math skills for accurate account analysis and understanding of debits & credits Join us in making a difference by helping clients resolve their financial obligations while upholding the highest standards of compliance and professionalism. Your expertise will be instrumental in strengthening our organization's reputation for integrity and excellence in debt management.
Job Type:
Full-time Pay:
$15.00 - $18.00 per hour
Work Location:
In person