Find & Apply For Bill and Account Collector Jobs in Winterville, North Carolina

Are you looking for a stable role in the collections industry where your hard work directly determines your paycheck? We are seeking driven, reliable Collection Agents to join our team. In this role, you will manage an assigned portfolio of accounts, contact consumers to negotiate payment plans, and help resolve outstanding balances. We heavily value Bilingual candidates (especially Spanish/English), but all applicants must be fully able to read, write, and speak fluent English. Why Join Us?

True Work-Life Balance:

Enjoy a standard 5-day 40-hour work week (Mon-Fri 8-5) with absolutely no weekend work and no overtime demands . When your shift ends, your time is yours.

Uncapped Earning Potential:

Hit your individual collection goals and earn uncapped commissions. There is no ceiling on what you can make.

Individual Focus:

You are only responsible for hitting your own individual goals. You will never be required or pressured to carry the weight of a team or help anyone else hit their metrics. Key Responsibilities

• Bring strong attendance record by working assigned work schedules daily
• Retain and apply industry specific training
• Adhere to and operate within all federal and state collection laws
• Review accounts to identify outstanding delinquencies.
• Contact consumers by phone to negotiate mutually agreeable payment arrangements.
• Maintain accurate, detailed documentation of all collection efforts and conversations in English.
• Meet or exceed individual monthly collection targets.
• Exceed monthly minimum key performance indicator benchmarks What We Are Looking For
• Previous experience in collections, customer service, or sales preferred.
• Excellent negotiation, communication, and listening skills.
• Proficient data entry and typing skills
• Ability to multitask in fast-paced environment
• Strong reading and writing literacy in English to process system documentation.
• Bilingual (Spanish) skills are highly preferred and will give you a major advantage in managing our diverse portfolio.

ONLINE provides a comprehensive training program that provides a variety of classroom instruction, interactive learning, and guidance throughout training. With a focus on making sure you succeed right out-of-the gate; we provide hands-on experience with instructor assistance prior to moving into individual outbound call status.

ONLINE Culture & Environment:

YOUR Birthday is a paid holiday! Employee Appreciation Committee with monthly fun events and recognition Performance-Based Incentives - paid monthly

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Application Question(s): This position is on-site in Winterville/Greenville. Are you within drivable distance from this area? If yes, where are you commuting from? Which of your prior roles did you use scripting? Where have you worked in a call center environment? Which prior role did you have a sales quota or goal?

Experience:

Sales:

2 years (Preferred)

Telemarketing:

2 years (Preferred) Account management: 2 years (Preferred)

Work Location:

In person