Find & Apply For Bill and Account Collector Jobs in Johnstown, Pennsylvania

Collections Specialist We are currently seeking a dependable and professional Collections Specialist to join our team. The ideal candidate will have strong communication skills, be comfortable speaking with customers regarding past-due balances, and have the ability to manage multiple accounts while maintaining professionalism and accuracy. Responsibilities Contact customers regarding past-due accounts Make outbound collection calls and handle inbound customer inquiries Discuss balances, payment options, and payment arrangements Document all account activity accurately Follow up on outstanding balances and payment commitments Research and resolve account or billing discrepancies Process payments and update customer account information Maintain confidentiality of customer and financial information Meet established collection and productivity goals Provide professional and respectful customer service Qualifications Previous collections, billing, accounts receivable, customer service, or call center experience preferred Strong communication and phone skills Comfortable discussing financial matters with customers Strong attention to detail and organization Basic computer and data-entry skills Ability to remain professional in difficult conversations Dependable and able to work independently Strong problem-solving and follow-up skills Ideal Candidate The successful candidate will be confident on the phone, organized, professional, and persistent. We are looking for someone who can effectively collect outstanding balances while maintaining positive and respectful customer interactions. Apply today to be considered for this opportunity.

Pay:

$16.00 - $18.00 per hour

Work Location:

In person