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Bill and Account Collector
Columbia, SC
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Job Summary We are seeking an Asset Resolution Specialist for a full-time, onsite temp-to-hire opportunity in Columbia, SC. This role is ideal for a detail-oriented professional who enjoys research, account analysis, investigation, problem-solving, and working through complex customer account situations. The Asset Resolution Specialist will support the management and resolution of challenging accounts by evaluating account information, researching assets, estimating values, coordinating with outside partners, and identifying practical recovery strategies. This is a great opportunity to join a supportive team environment where training is provided, leadership values thoughtful decision-making, and employees have the opportunity to build specialized expertise over time. This position is well suited for someone who is naturally curious, analytical, organized, and comfortable learning about a wide variety of assets, accounts, and resolution options. Key Responsibilities
Review and analyze complex customer accounts to determine appropriate resolution strategies.
Research account details, customer information, market conditions, comparable assets, and available recovery options.
Evaluate photographs, condition reports, and related documentation to estimate asset value and resale potential.
Coordinate with internal teams, external service providers, attorneys, and business partners throughout the resolution process.
Review and approve transactions within established authority levels while monitoring expenses and recovery opportunities.
Maintain accurate documentation, follow established procedures, and support the account management team as needed. Compensation and Benefits
Pay range: $50,000 to $55,000 per year.
Job type: Temp-to-hire.
Schedule:
Full-time.
Work arrangement: Onsite in Columbia, SC.
Training:
Comprehensive initial training of approximately 2-3 weeks, followed by ongoing hands-on learning and development. Required Qualifications and Skills
Review, research, and analyze accounts to determine practical resolution strategies.
Evaluate asset condition, market value, resale options, and recovery opportunities.
Coordinate with internal departments, outside partners, attorneys, and service providers.
Maintain accurate account documentation and support decision-making within established guidelines.
3-5 years of relevant professional experience in collections, account management, finance, lending, insurance, investigations, asset evaluation, or a related analytical environment.
Strong research, investigative, and analytical skills.
Excellent problem-solving and critical-thinking abilities.
Strong attention to detail with the ability to review information from multiple sources.
Ability to make sound recommendations and decisions while following established procedures.
Strong organizational and time-management skills with the ability to balance multiple priorities.
Effective written and verbal communication skills.
Ability to work independently while collaborating with internal and external partners.
Proficiency with Microsoft Office and the ability to learn new systems and online research tools. Preferred Qualifications
Experience in collections, account resolution, insurance claims, lending, finance, equipment sales, investigations, or asset recovery.
Experience evaluating the condition, resale potential, or value of physical assets.
Comfort researching unfamiliar products, equipment, or market information.
Experience working with attorneys, vendors, service providers, or external business partners.
Previous experience in banking, consumer lending, or financial services is a plus.
Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.