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AppleOne
Asset Resolution Specialist
Career Insights for Collections Analyst
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Based on South Carolina data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$55,218 / year median in South Carolina
-5% projected decline
Job Description
Job Summary We are seeking an Asset Resolution Specialist for a full-time, onsite temp-to-hire opportunity in Columbia, SC. This role is ideal for a detail-oriented professional who enjoys research, account analysis, investigation, problem-solving, and working through complex customer account situations. The Asset Resolution Specialist will support the management and resolution of challenging accounts by evaluating account information, researching assets, estimating values, coordinating with outside partners, and identifying practical recovery strategies. This is a great opportunity to join a supportive team environment where training is provided, leadership values thoughtful decision-making, and employees have the opportunity to build specialized expertise over time. This position is well suited for someone who is naturally curious, analytical, organized, and comfortable learning about a wide variety of assets, accounts, and resolution options. Key Responsibilities
- Review and analyze complex customer accounts to determine appropriate resolution strategies.
- Research account details, customer information, market conditions, comparable assets, and available recovery options.
- Evaluate photographs, condition reports, and related documentation to estimate asset value and resale potential.
- Coordinate with internal teams, external service providers, attorneys, and business partners throughout the resolution process.
- Review and approve transactions within established authority levels while monitoring expenses and recovery opportunities.
- Maintain accurate documentation, follow established procedures, and support the account management team as needed. Compensation and Benefits
- Pay range: $50,000 to $55,000 per year.
- Job type: Temp-to-hire.
Schedule:
Full-time.- Work arrangement: Onsite in Columbia, SC.
Training:
Comprehensive initial training of approximately 2-3 weeks, followed by ongoing hands-on learning and development. Required Qualifications and Skills- Review, research, and analyze accounts to determine practical resolution strategies.
- Evaluate asset condition, market value, resale options, and recovery opportunities.
- Coordinate with internal departments, outside partners, attorneys, and service providers.
- Maintain accurate account documentation and support decision-making within established guidelines.
- 3-5 years of relevant professional experience in collections, account management, finance, lending, insurance, investigations, asset evaluation, or a related analytical environment.
- Strong research, investigative, and analytical skills.
- Excellent problem-solving and critical-thinking abilities.
- Strong attention to detail with the ability to review information from multiple sources.
- Ability to make sound recommendations and decisions while following established procedures.
- Strong organizational and time-management skills with the ability to balance multiple priorities.
- Effective written and verbal communication skills.
- Ability to work independently while collaborating with internal and external partners.
- Proficiency with Microsoft Office and the ability to learn new systems and online research tools. Preferred Qualifications
- Experience in collections, account resolution, insurance claims, lending, finance, equipment sales, investigations, or asset recovery.
- Experience evaluating the condition, resale potential, or value of physical assets.
- Comfort researching unfamiliar products, equipment, or market information.
- Experience working with attorneys, vendors, service providers, or external business partners.
- Previous experience in banking, consumer lending, or financial services is a plus.