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Bill and Account Collector
Orem, UT
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Description We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a Long-term Contract position based in Orem, Utah. This role focuses on improving outstanding balances, applying incoming payments accurately, and maintaining steady follow-up across aging accounts. The ideal candidate brings hands-on experience with order-to-cash workflows and can work efficiently in a fast-paced, high-volume environment.
Responsibilities:
Manage collection efforts across commercial and consumer accounts by conducting timely outreach on outstanding balances and driving resolution of past-due invoices.
Perform consistent follow-up on 30-, 60-, and 90-day aging accounts to reduce delinquency and improve payment performance.
Apply incoming cash receipts accurately and reconcile payment activity to ensure customer accounts remain current and properly documented.
Support high-volume accounts receivable operations by reviewing open balances, identifying discrepancies, and escalating issues when needed.
Partner with billing, credit, and internal finance teams to address payment disputes, clarify account status, and resolve collection barriers.
Maintain clear records of account activity, customer communications, and collection outcomes within established processes and systems.
Monitor order-to-cash transactions to help ensure invoices, payments, and collections are aligned throughout the revenue cycle. Requirements
At least 1 year of experience in collections, accounts receivable, or a related credit and billing function.
Working knowledge of commercial and consumer collections practices, including aging follow-up and payment resolution.
Experience with order-to-cash processes and cash application responsibilities.
Ability to manage a large volume of accounts while maintaining accuracy and strong attention to detail.
Comfortable communicating with customers and internal stakeholders to resolve outstanding payment issues professionally.
Proficiency in documenting collection activity and tracking account status through standard business systems.
Strong organizational skills with the ability to prioritize deadlines and follow through on open items.