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Administrative
Billing Clerk / Specialist
Conway, AR
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Overview We are seeking a highly organized and detail-oriented Order Entry and Billing Specialist to join our dynamic team. In this role, you will be the backbone of our revenue cycle, ensuring accurate order processing, timely billing, and effective account management. Your expertise will help streamline our financial operations, enhance customer satisfaction, and support the overall health of our organization. If you thrive in a fast-paced environment and possess a passion for precise financial data entry and analysis, this opportunity is perfect for you! Responsibilities Enter and process customer orders accurately and efficiently in the company's ERP order management system. Review purchase orders for completeness, pricing accuracy, and compliance with company policies. Verify product availability, pricing, shipping information, and customer account details. Generate and distribute invoices in a timely manner. Maintain accurate customer records, billing information, and order documentation. Investigate and resolve order discrepancies, billing issues, and customer inquiries. Coordinate with Sales, Customer Service, Shipping, and Purchasing departments to ensure smooth order fulfillment. Process order modifications, cancellations, returns, and credits as needed. Track and monitor orders from entry through delivery and invoicing. Reconcile billing records and assist with accounts receivable activities when required. Ensure compliance with company policies and internal controls. Requirements Proven experience in accounting or finance roles with a focus on order entry, billing, or accounts receivable management. Proficiency in Microsoft Office Suite Ability to perform detailed data entry tasks efficiently using 10-key typing skills while maintaining high accuracy levels. Excellent organizational skills combined with analysis capabilities for account reconciliation and account analysis activities. Strong communication skills to effectively liaise with customers regarding billing issues while demonstrating professional phone and email etiquette.
Pay:
$17.00 - $21.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance