Find & Apply For Billing Clerk / Specialist Jobs in Jonesboro, Arkansas

Jonesboro Dental Care is seeking an experienced, detail-oriented Insurance Coordinator to support our patients and front office teams across two dental practices. In this role, you'll help ensure insurance claims and payments are handled accurately while guiding patients through the billing process with professionalism and care. This is an excellent opportunity for someone who understands dental insurance, enjoys resolving outstanding claims, and takes pride in providing dependable support to both patients and clinical teams. Schedule 2 days per week at Jonesboro Dental Care 2 days per week at Wagner & Langston Family Dentistry Fridays rotate between the two offices Responsibilities Post insurance payments accurately and in a timely manner. Process dental insurance claims and monitor outstanding claims. Follow up with insurance companies regarding unpaid, delayed, or unresolved claims. Investigate claim issues and assist with correcting billing or documentation discrepancies. Coordinate with the clinical team to ensure treatment documentation is accurate and complete for insurance billing. Help patients understand insurance benefits, claim status, and financial responsibilities. Maintain accurate insurance and patient billing records. Protect patient information and comply with all HIPAA confidentiality requirements. Support daily front office operations at both locations. Communicate effectively with patients, insurance representatives, providers, and team members. Contribute to a positive, collaborative, and patient-focused team environment. Qualifications and Requirements Minimum of 2 years of dental insurance billing experience required. Strong understanding of dental insurance claims, billing, and payment posting. Demonstrated experience following up on outstanding insurance claims. Excellent communication and customer service skills. Strong attention to detail and organizational abilities. Ability to manage multiple priorities while maintaining accuracy. Professional, dependable, and comfortable working between two office locations. Commitment to patient confidentiality and HIPAA compliance. Experience with Open Dental preferred . What You'll Bring to the Team You'll be successful in this role if you are proactive, organized, and comfortable taking ownership of insurance follow-up and billing tasks. You should enjoy helping patients, collaborating with clinical and administrative team members, and finding solutions when claims or payment issues arise. Equal Opportunity Employer Jonesboro Dental Care and Wagner & Langston Family Dentistry are Equal Opportunity Employers . We consider qualified applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable law. Accommodations We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you need an accommodation to apply for this position or participate in the hiring process, please contact us to discuss your needs.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person