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Job Opportunity Job ID:

55745

Epic Resolute Analyst Description:

Positions Location:

Lansing, MI Job Description General Purpose of Job :

The Intermediate Application Systems Analyst independently manages application configurations, troubleshoots complex issues, and collaborates with end-users. This role focuses on improving application functionality, supporting upgrades, and managing medium-scale optimizations.

Essential Duties :

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. Configure and maintain application systems to ensure efficient functionality. Troubleshoot and resolve complex issues, supporting end-users in a clinical or operational environment. Evolve skills in vendor relationship and management. Perform system upgrades, enhancements, and document workflow improvements. Collaborate with operations to leverage application functionality and optimize workflows. Collaborate with and manage vendor issues as needed. Job Requirements General Requirements None Work Experience

Required:

Must have experience in application troubleshooting, configurations, and support

Preferred:

Ideal candidate will have experience in application support or IT analysis Education

• High school diploma and a minimum of 5 years of application analysis experience OR Associates degree computer science, IT or related field and a minimum of 3 years of application analysis experience OR Bachelors degree in computer science, IT or related field and a minimum of 1 year of application analysis experience. Specialized Knowledge and Skills
• Ability to manage technical tasks independently.
• Strong collaboration skills with end-users and IT teams University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family Information Technology Requirements:

Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Match Any Experience Level New Grad