We are looking for 2 detail-focused Collections Specialists to join a growing accounting team. This contract opportunity with potential for a permanent role is ideal for someone who brings strong commercial collections experience, communicates effectively with customers, and can balance account resolution with relationship management. In this role, you will help improve cash flow, maintain accurate records, and work closely with internal partners to address outstanding account issues.
Hours:
Monday-Friday, 10:00 AM - 6:00 PM (supporting West Coast accounts)
Schedule:
Fully onsite in Duluth, GA area
Compensation:
Temp to hire! Quick Start!
Responsibilities:
- Oversee a portfolio of customer accounts and take timely action to address outstanding balances.
- Record collection activity, customer commitments, and account changes accurately in the appropriate accounting system.
- Work cross-functionally with Accounts Receivable, Billing, Sales, and Customer Service to investigate and resolve payment concerns.
- Set up and track payment arrangements to support account resolution when appropriate.
- Assist with reconciling customer accounts and applying payments as needed to ensure accurate balances.
- Identify seriously overdue or high-risk accounts and elevate them to management for further review.
- Maintain organized account documentation and ensure customer records remain current and complete.
- Contribute to month-end reporting and provide support for broader Accounts Receivable operations as needed.