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Administrative
Billing Clerk / Specialist
Oxford, NC
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Performs all functions related to billing and follow-up of claims submission. May also be responsible for posting all insurance and personal payments to include all carriers. Will also answer patient questions and phone calls.
Performs insurance follow-up, serves as financial counselor fielding calls regarding patient accounts, assists in researching outstanding balances and credit balances on accounts.
Issue refund requests to the director, maintain complete, accurate systematic financial records, and transactions within the system for accounts assigned.
Analyzes all insurance denials for possible resubmission and further adjudication of the claim.
Accumulates and maintains statistics as required by Administration. Other duties as assigned by the Director.
Qualifications:
High School graduate with a minimum of 2-4 years or more of medical office billing. Knowledge of Excel, word, and basic PC knowledge is required. Allscripts software experience preferred. Must have strong customer service skills, along with organizational and communication skills. Ability to respect confidentiality, willingness to keep current with Medicare, Medicaid, and other commercial carrier regulations. At least 1 year of experience with electronic claim submission. Ability to evaluate and enforce collection procedures, acting as liaison between organization and collection agency. Job Specific and Technical Competencies for this position include the following: Must have strong customer service skills, along with organizational and communication skills. Ability to respect confidentiality, willingness to keep current with Medicare, Medicaid, and other commercial carrier regulations. At least 1 year of experience with electronic claim submission. Ability to evaluate and enforce collection procedures, acting as liaison between the organization and the collection agency. Knowledge of Excel, word, and basic PC knowledge is required. Allscripts software experience preferred. Required to lift up to 20lbs.