Find & Apply For Billing Clerk / Specialist Jobs in Camden, New Jersey

Job Description We are seeking an experienced, bilingual Collections & Leasing Administrative Assistant for a 300-unit apartment community in Camden. This position will focus primarily on resident account collections, delinquency follow-up, and non-payment of rent court proceedings, while also assisting with leasing, resident services, and general office operations. Responsibilities include, but are not limited to: Collections & Resident Accounts Monitor resident accounts and follow up on past-due rent and outstanding balances. Make collection attempts by phone, email, written correspondence, and other approved methods. Communicate professionally with residents regarding delinquent accounts and payment arrangements. Maintain accurate and timely documentation of all collection efforts and resident account activity. Prepare and process non-payment of rent court filings in accordance with company procedures and applicable laws. Attend non-payment of rent court hearings each month and assist with the preparation of required documentation. Follow up on outstanding balances and move-out charges as needed. Work closely with the Property Manager and office team regarding delinquent accounts and collection activity. Leasing & Administrative Support Follow all pre-leasing procedures, including answering prospect calls and emails, managing leads, and showing apartments. Assist applicants with rental applications and ensure all required supporting documentation is received. Process credit and background checks. Prepare leasing and lease renewal documents. Conduct move-out inspections and complete related reports. Greet visitors and provide professional customer service at the rental office. Answer resident calls, enter work orders, and assist residents with routine questions and concerns. Learn and assist with various aspects of office operations to ensure residents and prospects receive exceptional service. Perform other administrative duties as assigned. Skills & Qualifications Bilingual Spanish/English required — must be able to communicate effectively, both verbally and in writing, in English and Spanish. Previous property management experience required. Collections experience, is strongly preferred. Experience with non-payment of rent procedures and court filings preferred. Working knowledge of MRI or similar property management/lead-management software preferred. Must be organized, dependable, energetic, positive, and professional. Ability to confidently and calmly handle routine and conflict-related situations. Strong communication and customer service skills. Ability to multitask, prioritize responsibilities, and adapt quickly to changing needs. Strong computer skills, including Microsoft Word, Excel, Internet, and social media. Must have reliable transportation and be willing to travel to and work from other Camden County offices as needed. Must be available to work Saturdays when needed. Must understand and comply with all applicable federal, state, and local Fair Housing laws and regulations. Compensation $21.00-$25.00 per hour , depending on experience Contributory health insurance Performance bonuses of up to $5,000 per year

Pay:

$21.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance Paid time off

Experience:

Property Management:

2 years (Required)

Collections:

1 year (Preferred)

Language:

English and Spanish (Required)

Work Location:

In person