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Now viewing: Collections and Customer Service Associate
RF
R.P. Fralin, Inc.
Collections and Customer Service Associate
Job Description
Collections and Customer Service Associate R.P. Fralin, Inc. - 3.4 Hollins, VA Job Details Full-time $20 - $24 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Teamwork Attention to detail Creativity Full Job Description We are a dynamic, growing, and collaborative business that has grown 100% in the past five years with more growth on the way. We need talented people that work well with others and have high integrity. We believe in a fun, hard working environment with an entrepreneurial spirit. We are one of the region's largest real estate developers specializing in single-family and multi-family construction. We are in search of team members to support collections and customer service in our Property Management division. This is the perfect opportunity for an individual with excellent customer service, communication, and attention to detail. Typical responsibilities will vary based on business needs and may include: Post rental payments and issue late charges and letters to delinquent tenants. Seek and collect judgments on delinquent accounts including attending court as required. Reconcile account ledgers against security deposits. Manage existing lease agreements including rent increases, renewals, amendments, non-renewals, and noncompliance notices. Timely and accurate communication of all existing and potential tenant inquiries and maintenance requests. As needed, support leasing with marketing, lead qualification, application processing, and writing of leases and contracts. Accomplish organization mission by completing related tasks as needed. Compensation will be based on experience. •About R.P. Fralin, Inc. Since we were founded in 1999, our company has grown tremendously and has completed over 2,400 homes and several dining, retail, medical, office buildings. We own and manage over 1,350 residential rental units and an assortment of office properties. We are entrepreneurial and enthusiastic and we seek ambitious individuals with high integrity to join our growing and dynamic team. We'd love the opportunity to discuss your new role within the team. We are a drug free workplace.