Find & Apply For Billing Clerk / Specialist Jobs in Fircrest, Washington

Law Firm Office Administrator / Billing & Client Operations Lutz & Associates, P.S. Fircrest, WA Job Details Full-time $30 - $36 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Dependent health insurance coverage Vision insurance Qualifications Customer communication Administrative experience Client services Organizational skills Full Job Description Job Summary Lutz & Associates, P.S., a Washington family law firm, is seeking an experienced, highly dependable Law Firm Office Administrator / Billing & Client Operations professional to become a key member of our Fircrest office. This is a full-time, 100% in-office position. It is not remote and is not hybrid. This is not a narrowly defined receptionist or clerical role. The person in this position will help keep the law firm functioning smoothly across client billing, trust-account administration, financial monitoring, client communication, attorney and paralegal support, office systems, and day-to-day problem solving. We are looking for someone who notices problems, follows things through to completion, learns systems quickly, communicates comfortably with attorneys and clients, and takes ownership of important responsibilities rather than waiting to be told every next step. Responsibilities Assist with client billing, payments, trust replenishment requests, refunds, payment plans, collections, and financial questions. Monitor accounts receivable, work in process, client trust balances, and other financial-risk indicators. Maintain and help operate internal financial-control tools, including high-balance and trial-funding tracking. Perform monthly trust-account reconciliation after training. Communicate with attorneys and paralegals when client accounts require financial follow-up or action. Follow through on unresolved financial or administrative issues until they are completed or appropriately escalated. Assist with client intake, consultation scheduling, engagement agreements, onboarding, and client communications when needed. Maintain internal Google Sheets, administrative trackers, vendor information, licenses, and firm records. Assist attorneys and staff with county court-access registrations. Maintain Adobe and other firm software licenses and user access. Work with outside vendors to resolve routine office technology, telephone, and administrative issues. Assist with Tabs3, PracticeMaster, TAS, billing and bookkeeping-related processes. Coordinate office vendors, supplies, keys, maintenance, and other office needs. Provide telephone and intake backup when needed. Help document and improve office procedures. Identify problems and recommend solutions rather than simply completing assigned tasks. What We Are Looking For The strongest candidate will be someone who: Is highly organized, dependable, and detail-oriented. Follows assignments through to completion. Is comfortable working with money and detailed financial information. Has strong judgment and knows when to act independently and when to ask questions. Learns software and administrative systems quickly. Communicates professionally and confidently with attorneys, staff, clients, and vendors. Notices inconsistencies or potential problems and investigates them rather than ignoring them. Can manage multiple recurring responsibilities without losing track of details. Accepts feedback well and uses it to improve. Is comfortable being accountable for important recurring processes. Enjoys improving systems and helping an office run more effectively. Wants to become a trusted, long-term member of a professional organization. Preferred Experience Prior experience in one or more of the following is strongly preferred: Law-firm administration Professional office management Billing or accounts receivable Bookkeeping or financial administration Client trust accounting Legal assistant work Client service in a professional environment Experience with Tabs3, PracticeMaster, TAS, Google Workspace, Adobe, law-firm billing, trust accounting, or family law is particularly helpful but is not required for an otherwise exceptional candidate. Compensation and Benefits $30.00-$36.00 per hour , depending on experience, qualifications, and demonstrated ability. Full-time position. Medical insurance. Dental insurance. Vision insurance. 401(k) retirement plan. Three weeks of paid time off per year. Medical, dental, and vision coverage is available through the firm plan, including available spouse/dependent coverage. Work Location This position works full-time in our Fircrest/Tacoma office . This position is not remote and is not hybrid. The person hired will initially work closely with our experienced Lead Office Administrator so that there is meaningful hands-on training and transfer of firm procedures and institutional knowledge. Why This Position Matters This is a high-trust role. Our attorneys and staff depend on the person in this position to help keep financial, administrative, client-service, and office processes functioning correctly. The right person will become an important resource to the entire firm and will have significant opportunity to learn, take responsibility, improve systems, and become deeply involved in how the firm operates.

Pay:

$30.00 - $36.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): Are you able to work full-time, in person, at our Fircrest/Tacoma office Monday through Friday? How many years of experience do you have in office administration, law-firm administration, billing, bookkeeping, or similar professional-office work? Describe a situation where you noticed a problem before your supervisor did and took responsibility for getting it resolved. What experience do you have with billing, accounts receivable, bookkeeping, client funds, trust accounts, or reconciling financial records? This position requires learning multiple systems, following detailed procedures, communicating with attorneys and clients, and independently following up when something has not been completed. Briefly describe why that type of work fits you.

Work Location:

In person