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Collections Manager
Placentia, CA
Find & Apply For Collections Manager Jobs in Placentia, California
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Collections Manager Restoration Heroes Inc - 3.3 Placentia, CA Job Details Full-time $85,000 - $120,000 a year 13 hours ago Qualifications Teamwork Bad debt management Certified Debt Collection Professional (CDCP) Debt collection negotiation Leadership Collections account management Full Job Description The Opportunity We're not looking for someone who simply makes collection calls, we're looking for a problem solver and hustler who knows how to get restoration invoices paid. At Restoration Heroes, collections are the final step in delivering exceptional service. You'll lead our collections team while working with Project Managers, Estimators, insurance adjusters, attorneys, and property owners to resolve challenges and drive projects to payment. What You'll Do
Lead and develop the Collections team.
Manage restoration collections from invoice through payment.
Work directly with insurance adjusters, carriers, attorneys, homeowners, and commercial clients.
Resolve payment disputes and overcome collection obstacles.
Collaborate with Estimating, Project Management, and Accounting.
Monitor aging reports, track KPIs, and improve collection processes. What We're Looking For
Restoration collections experience is required.
Insurance and adjuster collections experience is required.
Proven leadership experience.
Strong negotiation, communication, and problem-solving skills.
Highly organized with excellent follow-through.
Able to prioritize and thrive in a fast-paced environment. You'll Fit Our Team If You...
Take ownership and get things done.
Are a natural problem solver who doesn't give up.
Lead by example and hold yourself and others accountable.
Communicate professionally and respectfully.
Believe in teamwork and going above and beyond for customers.
Why Restoration Heroes? You'll join a company that's growing, invests in its people, and believes that great culture creates great results. We provide the tools, support, and leadership so you can focus on what you do best, leading your team and driving successful collections. If you're looking for more than just another collections job and want to build something meaningful with a team that values hard work, accountability, and excellence, we want to hear from you.