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Restoration Heroes Inc

Collections Manager

Pay: $85,000–$120,000/yr

Posted: 6 weeks ago

Location: Placentia, CA (Hybrid)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/26/2026

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Based on California data

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What they do

A Collections Manager manages staff that record and process collections at a bank or financial services company. Ensures that checks presented to a bank clear and the amount is debited to the bank and credited to a customer account. Manages collection accounts for a bank, creditor loan company or collections agency. Tracks the amounts owed by a customer that has fallen behind on bill payments and negotiates re-payment.

$74,915 / year median in California

-9% projected decline

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Job Description

Collections Manager Restoration Heroes Inc - 3.3 Placentia, CA Job Details Full-time $85,000 - $120,000 a year 13 hours ago Qualifications Teamwork Bad debt management Certified Debt Collection Professional (CDCP) Debt collection negotiation Leadership Collections account management Full Job Description The Opportunity We're not looking for someone who simply makes collection calls, we're looking for a problem solver and hustler who knows how to get restoration invoices paid. At Restoration Heroes, collections are the final step in delivering exceptional service. You'll lead our collections team while working with Project Managers, Estimators, insurance adjusters, attorneys, and property owners to resolve challenges and drive projects to payment. What You'll Do

Lead and develop the Collections team.
Manage restoration collections from invoice through payment.
Work directly with insurance adjusters, carriers, attorneys, homeowners, and commercial clients.
Resolve payment disputes and overcome collection obstacles.
Collaborate with Estimating, Project Management, and Accounting.
Monitor aging reports, track KPIs, and improve collection processes. What We're Looking For
Restoration collections experience is required.
Insurance and adjuster collections experience is required.
Proven leadership experience.
Strong negotiation, communication, and problem-solving skills.
Highly organized with excellent follow-through.
Able to prioritize and thrive in a fast-paced environment. You'll Fit Our Team If You...
Take ownership and get things done.
Are a natural problem solver who doesn't give up.
Lead by example and hold yourself and others accountable.
Communicate professionally and respectfully.
Believe in teamwork and going above and beyond for customers.

Why Restoration Heroes? You'll join a company that's growing, invests in its people, and believes that great culture creates great results. We provide the tools, support, and leadership so you can focus on what you do best, leading your team and driving successful collections. If you're looking for more than just another collections job and want to build something meaningful with a team that values hard work, accountability, and excellence, we want to hear from you.

Pay:

$85,000.00 - $120,000.00 per year

Work Location:

Hybrid remote in Placentia, CA 92870