Find & Apply For Collections Manager Jobs in Baton Rouge, Louisiana

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health This is a promotional opportunity open only to current permanent employees in a classified position with a Louisiana state agency. Make a statewide impact! Lead the policy and administration of vital assistance programs that support families and children across Louisiana. This leadership role combines policy expertise, program oversight, staff development, and strategic problem-solving to ensure eligible families receive timely and accurate support. If you're ready to lead meaningful improvements, strengthen program operations, and help shape services that make a difference in the lives of Louisiana families, we encourage you to apply! One year of the required experience for the following minimum qualifications must have been at the supervisory level or above: Eight years of economic stability social services experience; OR Six years of full-time work experience in any field plus five years of economic stability social services experience; OR A bachelor's degree plus five years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus four years of economic stability social services experience.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

• Direct the statewide administration and oversight of

FITAP, KCSP, SNAP

E&T, and SNAP Outreach policies and procedures to ensure compliance with federal and state requirements.

• Analyze legislation, regulations, and program requirements and develop or revise policies and procedures to support consistent program administration.
• Provide technical guidance and policy interpretation to field operations and management to resolve complex program issues and ensure accurate case actions.
• Monitor program performance, Quality Control findings, audits, and corrective actions and develop solutions to address deficiencies and improve program operations.
• Coordinate automated system changes and enhancements with internal and external stakeholders to improve program efficiency and reduce processing errors.
• Lead, supervise, and develop staff by monitoring performance, assessing operational needs, and ensuring effective use of resources and continuity of statewide operations.
• Advise management and collaborate with stakeholders to identify operational barriers and implement solutions that promote timely and accurate access to assistance for eligible families and caregivers.

Position-Specific Details:

Location:

Medical Vendor Administration / Economic Stability /

Statewide Appointment Type:

This is a promotional opportunity open only to current permanent employees in a classified position with a Louisiana state agency.

Cost Center:

3052130100 Position Number(s): 50688873

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.

e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. For information on how to check your application status and understand status updates, please click HERE .

Contact Information:

Samantha Johnson Samantha.

Johnson2@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here . LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.