Find & Apply For Collections Manager Jobs in Lanham, Maryland

Job Title:

Manager of Contract Billing Location:

Remote 

Employment Type:

Full-Time Reports To:

Head of Finance Direct Reports:

Accounts Receivable Specialists Altumint Overview At Altumint, we engineer, manufacture, and support advanced visual technology systems with AI-assisted capabilities and citation processing solutions that help communities improve roadway safety and support effective traffic law enforcement. We provide law enforcement with tools and resources to deter speeding in school zones, work zones, or other areas of concern, red-light running, and school bus stop-arm violations. Our innovative public safety solutions enable law enforcement agencies to generate safety in and around communities most vulnerable citizens. We are committed to operating with integrity and offering world-class service to make cities and towns safer through ongoing partnerships with community leaders and law enforcement. Our core values ensure that our customers feel respected, secure, and informed. Position Summary The Manager of Contract Billing leads Altumint's billing, cash application, collections, and client disbursement activities, with responsibility for accuracy, reconciliation, and compliance with complex municipal contract requirements. This is a player-coach role that requires someone who can both lead a small team and remain deeply involved in the day-to-day work. The successful candidate will be expected to strengthen existing processes, resolve billing and reconciliation issues, and build scalable workflows rather than simply oversee the function. A key focus of the role will be leveraging NetSuite to automate cash application, reconciliations, billing, distribution, and related reporting. The ideal candidate will be comfortable translating operational and contractual requirements into system-driven processes that reduce manual intervention, improve controls, and support continued growth. Key Responsibilities Contract Interpretation & Billing Accuracy Own a contract-by-contract understanding of customer agreements, rental rates, pro-ration conventions, per-citation fee structures and thresholds, revenue distribution terms, and ensure calculations are customized to each contract, never templated. Apply jurisdiction-specific statutory deductions correctly (for example, state, school district, and crossing guard allocations under Florida ATE statutes, etc.) and the residual jurisdiction share from which Altumint recovers its fees. Establish a review process to verify all inputs and calculations align with the applicable contract terms before anything is shared with the client. Process Design, Automation & Elimination of Manual Effort Assess the current cash application, reconciliations, billing, and distribution process end-to-end; identify gaps, manual dependencies, scalability risks, and own the remediation, not just the diagnosis. Design, document, and implement improved workflows that reduce manual effort, increase accuracy, and scale with a growing client portfolio. Drive automation as a primary objective across payment processing, reconciliation, reporting, and exception handling; the expectation is that the successful candidate will actively identify, build, and implement automation solutions using available tools and systems. Evaluate and implement automation opportunities utilizing ERP capabilities, workflow tools, AI-enabled solutions, and reporting technologies. Client Disbursements and Reconciliation Own the recurring disbursement cycle end-to-end: program collections, mandatory deductions, jurisdiction share, Altumint's contractual fee recovery, and the client disbursement letter with supporting detail. Maintain an auditable reconciliation for every program that includes collections, deductions, amounts disbursed, amounts billed and collected by Altumint, and carry-forward balances so any figure traces from bank activity to the client's statement on demand. Deliver ad-hoc program reconciliations, including a plain-language explanation of any variance between amounts billed and collected and the remedy where a correction is required. Resolve discrepancies at root cause, implement the control that prevents recurrence, and communicate corrections transparently. Systems & Data Ownership Serve as the finance owner for billing and AR in

NetSuite:

customer configuration, invoicing, cash application, credit memos, and supporting reporting. Align operational systems with the accounting system, including VioView-originated information and program operating data so billable activity is captured once, completely, without manual reconciliation between platforms. Own the integrity of payment data across channels including lockbox, credit card payments, processor settlement and fee files, refunds, and chargebacks to ensure each reconciles to the bank and the general ledger. Collections, Team Leadership & Reporting Partner with the Controller on reporting that monitors collections performance against the Allowance for Doubtful Accounts by customer and program; flag, quantify, and escalate declining programs. Collaborate with Sales and Account Managers on collection improvement strategies, including engaging and managing third-party collections resources. Manage, coach, and develop two Accounts Receivable Specialists by setting performance standards, calendar-driven deadlines, and escalation protocols while remaining hands-on across all core functions. Maintain management reporting on billings, cash activity, collections rates, and AR aging; provide inputs to forecasting, revenue recognition, and month-end close, and support audits, due diligence requests, and client inquiries. Qualifications Experience 7+ years of progressive experience in billing, accounts receivable, credit, collections, and cash management, including ownership of a billing or order-to-cash function. 5+ years managing billing, AR, credit, or collections teams, with demonstrated ability to develop staff and drive performance toward cash flow goals. Demonstrated experience owning complex, contract-driven billing where terms differ materially by customer while translating contract language into accurate, repeatable calculations. Advanced Excel proficiency including pivot tables, lookup functions, multi-workbook links, and self-checking formula-driven schedules; must be comfortable rebuilding inherited spreadsheets rather than perpetuating them. Experience with ERP billing and AR modules; NetSuite strongly preferred. Experience establishing and enforcing accounting policies, procedures, and internal controls in compliance with GAAP and SOX standards, including through system migrations. Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Skills Demonstrated ability to design, document, and implement process improvements that measurably reduce manual effort. Proven track record managing DSO targets, reducing bad debt exposure, and driving collections across a multi-customer portfolio. Excellent analytical, written, and verbal communication skills; able to present financial detail clearly to non-finance stakeholders.