Responsibilities/Data Entry/Customer Service Data Entry
- collect, enter, and track customer data. Customer Service
- Explain program requirements to customers, maintain customer data, manage flow of information to participants/customer, prepare periodic reports as needed. Phone calls
- answer inbound customer calls and make outbound follow-up calls as necessary
- place and track orders and provide information on our customers' products, programs, and services. Fulfillment
- assist with mailings as necessary. Skills Aptitude for good customer service
- positive, enthusiastic, helpful/polite, willing to learn.
Strong verbal and written communication skills as well as good organizational skills. Detail oriented and accurate. Ability to multi-task, problem solve, team build, and share ideas for improvement. Requirements Minimum of one year of customer service or data entry experience or other relevant experience. High School diploma (or equivalent). Working knowledge of software packages such as Microsoft Word, Excel, and Access as well as basic computer and typing skills. Benefits Paid holidays, vacation and sick leave, performance bonus, and 401k plan.
Job Type:
Full-time Pay:
From $18.50 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Paid time off Ability to
Commute:
Nazareth, PA 18064 (Required) Ability to
Relocate:
Nazareth, PA 18064: Relocate before starting work (Required)
Work Location:
In person