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Enrollment / Eligibility Specialist
Owings Mills, MD
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Flexible start time between 6:30 AM and 9:00 AM (must pick one and maintain throughout the assignment), Responsibilities
Process member enrollment applications and transactions
Enter and maintain member demographic and healthcare information within enrollment systems
Verify enrollment status and update member records as needed
Process enrollment changes, additions, and terminations
Research and resolve enrollment discrepancies
Complete reconciliation activities and ensure data accuracy
Coordinate with internal teams to support enrollment processing
Maintain productivity and quality standards while handling large volumes of data
Work within multiple systems and applications to accurately process member information
Utilize tools including Facets, PEGA, Outlook, and Microsoft Office Requirements
Experience working in a healthcare operations environment (e.g., Enrollment, Member Services, Claims, Billing)
Strong analytical and problem-solving skills
High-volume data entry with exceptional attention to detail
Typing speed of 40+ words per minute
Ability to accurately process and manage large amounts of information
Strong computer skills and ability to navigate multiple systems simultaneously
Proficiency with Microsoft Outlook and Microsoft Office applications
Excellent verbal and written communication skills
Strong teamwork and collaboration skills
Ability to adapt quickly to changing priorities
Must provide and use personal equipment for the assignment
Education:
GED, High School diploma; Associate degree or higher education preferred
Candidate must be able to work onsite System One, and its subsidiaries including Joulé and Mountain Ltd.
, are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. M-1 #LI-AJ1
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#851-Rockville-S1 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.