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Operations & Executive Assistant Open Letter Marketing

LLC - 5.0

Lawrence, MA Job Details Full-time $58,240 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Computer literacy Full Job Description About Open Letter Marketing Open Letter Marketing (OLM) is a tech-enabled direct mail company. We combine our own print and fulfillment operations with software that makes direct mail easier to send, track and scale. Through our platform, Open Letter Connect (OLC), businesses and software companies can automate mail campaigns through CRM integrations, an API and an SDK. About the role We are hiring an Operations & Executive Assistant to support our CEO and COO. You will take on the many day-to-day tasks that keep the business running, from paying invoices and supporting payroll to ordering supplies and posting on social media, so our leaders can focus on growth. This is a learning role. We will train you on our finance, payroll and operations processes. In return, we are looking for someone who picks things up fast, takes initiative and wants to grow with a scaling company. What you'll do Finance and accounting support Create and send customer invoices and follow up on open balances (AR) Enter, track and pay vendor invoices (AP) Support payroll processing each pay cycle Handle light bookkeeping: categorizing transactions, reconciling accounts and keeping records organized Executive and operations support Act as the go-to assistant for the CEO and COO, taking on miscellaneous tasks so they can focus on higher-value work Research vendors, tools, pricing and other questions, then summarize findings clearly Write and maintain standard operating procedures (SOPs) as you learn and improve our processes Order office supplies and materials and manage vendor relationships for the office Marketing support Help schedule and post content on company social media channels AI and process improvement Use AI tools daily to draft, research and automate routine work Spot repetitive tasks and suggest better ways to handle them Who you are Sharp and fast to learn. You pick up new systems and processes after being shown once or twice. A strong researcher. You find answers on your own, check your sources and bring back clear recommendations. Proactive. You see what needs to be done and do it without waiting to be asked. A clear communicator. Your writing is concise and professional, and you keep people updated without being chased. Comfortable with AI. You already use tools like Claude or ChatGPT and want to get better at it. Curious. You ask questions until you fully understand what is being asked of you. Organized and detail-oriented. You handle money, deadlines and confidential information carefully. Early in your career. Recent graduates and people with 0 to 3 years of experience are encouraged to apply. Experience with invoicing, bookkeeping or payroll is a plus, not a requirement. Tools you'll use Accounting and payroll: QuickBooks, Gusto, Wise Communication and docs: Slack, Google Workspace Ecommerce and payment processing:

WooCommerce, Stripe AI:

Claude, ChatGPT, Grok You should be highly computer literate and comfortable using AI in your daily work. What we offer $55,000 to $65,000 base salary, based on skills and experience Health, dental and vision insurance Paid time off Hands-on training in finance, operations and AI-driven work Direct exposure to company leadership and room to grow as the business scales How to apply Submit your resume and a short note (a few sentences is fine) on why this role fits you. Tell us about one time you took initiative to solve a problem without being asked. Open Letter Marketing is an equal opportunity employer. We welcome applicants of all backgrounds.

Pay:

$58,240.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you run payroll before? (not a deal breaker) - What software did you use? Are you able to work 9am-5pm Monday-Friday EST? Ability to

Commute:

Lawrence, MA 01843 (Required)

Work Location:

In person