Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. This person is exceedingly well organized, flexible and enjoy the administrative challenges of supporting a small office of diverse people and programs. Has the ability to interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision making ability and attention to detail are equally important. Be responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executive meetings.
Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
Handle incoming and outgoing electronic communications on behalf of the executive team.
Assist management and executives with preparation of presentation materials.
Coordinate multiple, complex schedules.
Travel to various locations throughout New Mexico for Hub 6 meetings .Acts as a liaison between Nor-Lea and external organizations. Valuesi - Innovation"Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department. C - Compassion"Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs. A - Accountability"Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates. R - Respect"We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good. E - Empowerment"Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers.
Organization Expectations:
Communication The process of sending and receiving messages with words, verbally, written or in sign language. Customer Focus Identifying and responding to current and future patient and other customers' needs; providing excellent service to internal and external patients and other customers. Initiative Identifying and dealing with issues proactively and persistently; seizing opportunities that arise. Self-Development Lifelong, voluntary, and self-motivated learning. Teamwork Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.
SKILLS, KNOWLEDGE AND ABILITIES
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail. Calendar management - coordination of executive meetings
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
- Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.
including virtual meeting software such as Zoom, Teams, etc.
MINIMUM EXPERIENCE REQUIRED
- Two to five years of experience in supporting leadership at the executive level preferred
- Experience scheduling travel arrangements for management required.
- Experience assisting management with the creation of PowerPoint presentations and Excel spreadsheets required.
- Experience successfully creating and/or modifying processes preferred.
MINIMUM EDUCATION REQUIRED
- High School Diploma or General Education Degree required; Associates Degree or Higher preferred If you are a current employee or have previously worked for Nor-Lea Hospital District, please contact the Human Resources Department at hrgroup@nlgh.
org for your correct username and password.