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Executive Assistant
Chautauqua, NY
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Services & Operations Optimize Recruitment Group is partnering with our client in their search for a talented and qualified Assistant Executive Director specializing in Intellectual and Developmental Disabilities ( IDD ) Services for their organization. Our client is a large, well-established, multi-site, mission-driven nonprofit organization located in Western New York dedicated to providing high-quality programs, services, and community support. The organization operates multiple programs and service lines and maintains a strong commitment to financial stewardship, operational excellence, and long-term sustainability.
Location:
Western New York Compensation:
$165,000 annually +
Performance-Based Bonus Employment Type:
Full-Time | Executive Leadership
THE OPPORTUNITY
Optimize Recruitment Group is conducting an executive search on behalf of a well-established, multi-site nonprofit organization in Western New York for an Assistant Executive Director specializing in Intellectual and Developmental Disabilities (IDD) Services. This is a significant executive leadership opportunity for an accomplished professional with extensive experience overseeing IDD programs, managing complex operations, and leading multidisciplinary teams. Reporting directly to the Chief Executive Officer, the Assistant Executive Director will provide strategic and operational oversight for a large division encompassing residential, community-based, habilitation, employment, and related support services. The successful candidate will combine strong operational and financial acumen with a deep understanding of person-centered service delivery, regulatory compliance, workforce development, and organizational performance. This position offers the opportunity to make a meaningful impact across an established human services organization while providing potential for continued advancement into broader executive leadership.
KEY RESPONSIBILITIES
Provide executive leadership and strategic direction across a comprehensive portfolio of IDD programs and services, ensuring high-quality, person-centered care and operational excellence. Direct and support senior program leadership, establishing clear performance expectations, accountability, and continuous improvement initiatives. Oversee divisional operating budgets, staffing, financial performance, regulatory compliance, and strategic planning. Develop and implement strategies to improve employee engagement, reduce turnover, strengthen workforce retention, and address staffing challenges. Ensure compliance with applicable federal and state regulations governing IDD services, including NYS Office for People With Developmental Disabilities (OPWDD) requirements. Identify opportunities to improve operational efficiency, standardize processes, enhance service quality, and strengthen organizational performance. Lead and support technology initiatives, including implementation of electronic health records and other systems designed to improve service delivery, documentation, and operational effectiveness. Collaborate with the CEO and executive leadership team on organizational strategy, program development, growth opportunities, and long-term planning. Identify opportunities for innovation, expansion, and development of community-based services in response to evolving needs and regulatory environments. Develop and maintain effective relationships with regulatory agencies, community partners, individuals receiving services, families, and other stakeholders. Promote a culture of accountability, collaboration, professional development, and commitment to the organization's mission.
REQUIRED QUALIFICATIONS
Master's degree from an accredited institution. Minimum of five years of management-level experience within an organization or service environment comparable in scope and complexity to a large, multi-program human services operation. Demonstrated leadership experience within intellectual and developmental disabilities services, including operational oversight of programs serving individuals with IDD. Strong understanding of regulatory compliance, quality assurance, service delivery standards, and operational requirements within IDD or comparable human services environments. Demonstrated success managing complex operations, developing leadership teams, implementing organizational improvements, and maintaining financial and operational accountability. Strong strategic planning, analytical, communication, and problem-solving skills, with the ability to translate organizational objectives into measurable operational outcomes.
PREFERRED QUALIFICATIONS
Direct experience with New York State OPWDD-funded programs, regulations, and service delivery models. Executive or senior management experience overseeing multiple residential, day habilitation, community-based, employment, or related IDD programs. Experience managing substantial operating budgets and geographically dispersed service locations. Demonstrated success improving workforce retention, operational efficiency, service quality, and organizational performance. Experience implementing electronic health records, operational technologies, or enterprise-wide process improvements. Experience working with executive leadership teams, regulatory agencies, and community stakeholders. Candidates with significant IDD leadership experience in other states will also be considered , provided they demonstrate the ability to quickly learn and effectively navigate New York State regulatory requirements.
IDEAL CANDIDATE PROFILE
We are seeking a forward-thinking, results-oriented executive who understands the complexities of operating large-scale IDD programs and is equally committed to the individuals and families those programs serve. The ideal candidate is an experienced leader who can effectively guide senior directors, strengthen operational accountability, develop high-performing teams, and recognize opportunities for innovation and growth. This individual must be comfortable navigating both the strategic and operational aspects of executive leadership—capable of maintaining a broad organizational perspective while remaining engaged and hands-on when circumstances require.
COMPENSATION AND OPPORTUNITY
Annual base salary of $165,000 Eligibility for annual performance-based bonus consideration Competitive comprehensive benefits package Potential relocation assistance for a highly qualified candidate Opportunity for long-term professional growth and advancement into broader executive leadership
HOW TO CONFIDENTIALLY APPLY
This search is being conducted by Optimize Recruitment Group, LLC. Qualified professionals are encouraged to submit a resume outlining their executive leadership experience, IDD program oversight, organizational scope, and relevant operational accomplishments to natalie@optimizerecruitmentgroup.com for immediate consideration. All inquiries and applications will be handled with discretion and confidentiality. Equal Opportunity Employer M/F/D/V Optimize Recruitment Group Synchronizing Business & Talent Executive and Professional Recruitment Services www.optimizerecruitmentgroup.com
Pay:
$160,000.00 - $165,500.00 per year
Benefits:
Dental insurance Health insurance Paid time off
Education:
Master's (Preferred)
Experience:
demonstrated leadership experience within IDD services: 3 years (Required) multi-program human services operations: 3 years (Preferred) executive leadership in a service environment: 5 years (Preferred) OPWDD-funded programs, regulations, service delivery models: 3 years (Preferred) managing substantial multi-million $ operating budgets : 3 years (Preferred) improving operational and organizational performance: 3 years (Preferred) implementing electronic health records: 1 year (Preferred) leading enterprise-wide process improvements: 1 year (Preferred) working with executive leadership teams: 1 year (Preferred) working with regulatory agencies: 1 year (Preferred) working with community stakeholders: 1 year (Preferred) financial & operational accountability of a complex org: 1 year (Preferred)