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Administrative
Executive Assistant
Cape Charles, VA
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Job Summary We are seeking a highly organized and proactive Executive Assistant to join our dynamic team. In this vital role, you will provide comprehensive administrative support to the Executive Director, ensuring smooth daily operations and efficient communication across departments. Your energetic approach and attention to detail will help foster a productive work environment, allowing the ED to focus on strategic initiatives. The ideal candidate is a skilled multitasker with excellent computer literacy, strong organizational skills, and a passion for delivering exceptional customer service. This paid position offers an exciting opportunity to develop your career in office management and executive support within a small non-profit environment. Time Allocation (Guideline) Approximately 70% — Executive & Administrative Support Approximately 30% — Communications & Program Support Key Responsibilities Executive & Administrative Support (Core) Collect, sort, and scan incoming mail Coordinate Board and Executive Committee meeting logistics, materials distribution, and follow-up items Coordinate weekly staff meetings and distribute notes/action items Draft and file incident reports as needed Maintain and organize the Dropbox filing system and organizational records Maintain and update the contact database (Outlook) on a bi-weekly basis Maintain the master calendar (events, rentals, programs, maintenance) and attach it to the Executive Director's weekly Board report Manage the Executive Director's calendar, scheduling, and correspondence Process incoming invoices and bills, route for approval, and coordinate payment with the bookkeeper/accountant per the organization's invoicing protocol Provide general administrative support for grant and donor recordkeeping (e.g., assisting with donor database updates and thank-you letter preparation) Support staff scheduling for events and rentals Support technology and licensing administration (e.g., Zoom, Microsoft Office) under the Executive Director's direction Communications & Program Support (Secondary) Assist with event and program registration tracking and confirmations Capture program metrics and outcomes data (e.g., attendance, participation, and reporting figures) for use in Board reports, grant reporting, and organizational records Help track post-event and program feedback/satisfaction data for reporting Manage weekly social media posting and track basic engagement metrics Perform monthly website updates, including the reservation/booking page Prepare the quarterly newsletter — drafting, formatting, and distribution Support day-of logistics for programs and events as scheduled (bounded, pre-planned support — not primary program delivery) Other duties as reasonably expected within the scope of this position Qualifications 2 years of experience in an executive assistant, office manager, or senior administrative role, ideally supporting a director-level leader Clear, professional written communication for Board materials, newsletters, and donor correspondence Comfortable preparing and formatting presentations (e.g., Board or donor materials) using PowerPoint Comfortable working in a small-team, nonprofit environment where priorities shift day to day Nonprofit, small-office, or hospitality/events administrative background preferred but not required Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with strong working knowledge of spreadsheets and database management Strong general technology aptitude, including familiarity with Dropbox, Canva, basic social media/website platforms, and the ability to learn new systems quickly Strong organizational skills and comfort managing competing deadlines independently How to Apply Please submit a resume and cover letter to the Executive Director of The Impact Center via email at wweeks@ccimpactcenter.org. Equal Opportunity Employer The Impact Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law. All qualified applicants will receive consideration for employment without regard to these characteristics. The Impact Center is committed to providing reasonable accommodations to qualified individuals with disabilities; if you require an accommodation to participate in the application or interview process, please contact the Executive Director at wweeks@ccimpactcenter.org.