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Administrative
Executive Assistant
Midlothian, VA

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Pointwell Behavioral Health

Part Time Executive Assistant

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Job Description

Overview We are seeking a dedicated and organized Executive Assistant to join our healthcare team and support the management team. The ideal candidate will be responsible for providing exceptional patient service, managing administrative tasks, and ensuring smooth clinic operations. This role requires proficiency in typing, form completion, managing basic correspondence and strong communication skills. Bilingual abilities and prior clinic or medical office experience are highly valued to support diverse patient needs and streamline office workflows. This position is part time and requires the individual to be in-person for 3 days a week with a total of 24 hours a week. Responsibilities Greet patients and visitors with professionalism, ensuring a positive first impression Verify insurance coverage and perform insurance verification processes accurately Maintain accurate medical records, documentation review, and data entry using various EHR systems Assist with patient intake procedures, including collecting demographic information and updating medical histories Answer phone calls with professional phone etiquette and assist patients with inquiries Handle administrative tasks such as filing, faxing, scanning documents, and sorting mail. Ensure compliance with HIPAA guidelines to protect patient confidentiality Support clinic management by assisting with office organization and front desk operations Experience Prior experience in a medical office or clinic setting is preferred but not required Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and data entry (10 key typing) Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus Experience with health information management and office management practices is desirable Ability to handle sensitive information discreetly while maintaining high levels of accuracy in documentation review and administrative tasks
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Work Location:
In person