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Now viewing: Mailroom Clerk
RH
Robert Half
Mailroom Clerk
Job Description
Description We are looking for a dependable Mailroom Clerk to support document handling and mail operations for a busy office. This is a Long-term Contract position offering regular hours, Monday through Friday, with flexibility to work any assigned 8-hour shift during regular business operations and occasional overtime as needed. In this role, you will help maintain accurate file management, process incoming materials, and support administrative workflows in a fast-paced environment. Paid training is provided to help you build confidence and succeed in the position.
Responsibilities:
- Organize, sort, and file patient-related documents while maintaining accuracy and meeting daily productivity expectations.
- Retrieve stored records promptly in response to internal requests and ensure files are returned to the proper location.
- Scan paper documents into electronic systems and verify that images are clear, complete, and properly indexed.
- Process inbound and outbound mail, including internal distributions, lockbox materials, faxed items, and returned correspondence.
- Update account or document status flags in applicable systems when returned mail or related issues are identified.
- Respond to requests submitted by billing teams through shared inboxes and assigned work queues.
- Assist with claim attachment preparation, fax distribution, and other clerical support duties tied to document workflows.
- Rotate across multiple mailroom and filing processes as needed and complete additional departmental tasks assigned by leadership. Requirements
- High school diploma or equivalent required.
- Ability to work a regular 40-hour schedule, Monday through Friday, with flexibility for any 8-hour shift and occasional overtime.
- Comfortable lifting up to 10 pounds and performing repetitive physical activity such as sitting, standing, kneeling, reaching, and climbing ladders.
- Basic computer proficiency, including the ability to learn new systems and navigate office-based applications.
- Consistent prior work history in an administrative, clerical, mailroom, or document-handling environment.
- Strong organizational skills with the ability to manage repetitive tasks while maintaining attention to detail and quality.
- Effective communication and teamwork skills to collaborate with coworkers and support other departments.
- Experience with Microsoft tools such as Outlook, Teams, SharePoint, or OneNote, as well as office equipment like scanners, copiers, printers, and fax machines, is preferred.