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As a Representative, Care Connections Member Advocate, you will be responsible for making outbound calls to members, completing assigned hand-dial lists, and providing proactive support and information. This role requires adherence to departmental standards, call quality, and documentation requirements. What You'll Do as a Member Advocate Schedule high-quality member appointments daily to meet departmental goals. Complete assigned hand-dial lists and member research requirements with accuracy and efficiency. Provide basic support and guidance to members with empathy and professionalism. Participate in ongoing training sessions to enhance service quality and knowledge. Why Join Our Team? Competitive benefits package Competitive compensation package Why Join Our Team? Molina Healthcare offers a competitive benefits and compensation package to its employees, ensuring a rewarding work experience. Who We're Looking For We are seeking a compassionate and service-oriented individual with at least one year of experience in a healthcare service environment. The ideal candidate will possess high attention to detail, be flexible and adaptive to changing priorities, and demonstrate strong verbal and written communication skills. Fluency in both English and Spanish is a must for this role. At least 1 year of experience in a healthcare service environment, or equivalent combination of relevant education and experience. High attention to detail and ability to follow member interaction scripting. Flexible and adaptive to changing priorities and workflows. Compassionate and service-oriented. Bilingual (English and at least one additional language, as required, specifically Spanish). Strong verbal and written communication skills. What You'll Enjoy Work onsite in Long Beach, CA Required shifts: Mon

• Fri 10:00 AM
• 7:00 PM or Tues
• Sat 7:00AM
• 4:00PM Pacific Time Zone Advocate for Members, Make an Impact As a Care Connections Member Advocate, you will provide essential support to members, making outbound calls and scheduling appointments, all while utilizing your bilingual Spanish skills.

This role offers a competitive hourly wage and the opportunity to make a real difference in members' lives.