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Administrative
Interviewer
Catonsville, MD
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POEknows

Applicant Interviewer/Investigator

Job Description

Applicant Interviewer/Investigator 6630 Baltimore National Pike, Catonsville, MD 21228 From $18 an hour - Full-time Overview As an Applicant Interviewer/Investigator, you'll connect with applicants by phone to gather accurate information for research and evaluation. You'll use clear, respectful communication to guide interviews, document responses, and protect confidential information. This role suits someone who enjoys focused conversations, careful data entry, and delivering dependable customer service. Duties Make outbound calls and conduct structured qualitative research interviews with applicants. Ask questions, collect responses, and enter complete, accurate information into designated systems. Use professional phone etiquette to explain interview steps, answer questions, and support a positive applicant experience. Follow procedures for handling confidential information and maintaining accurate records.
Your impact:
Accurate interviews help our clients make informed decisions to approve or decline an application. Skills Strong English communication, active listening, phone communication, and typing skills. Customer service experience and confidence speaking with people by phone. Careful data collection and data entry skills, with sound judgment when handling confidential information. Multilingual or bilingual abilities are welcome; additional languages can help support a broader range of applicants.
Pay:
From $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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