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Survey Representative

•Public Opinion Research FasTemps Lansing, MI Job Details Part-time | Full-time $15.50 an hour 1 day ago Benefits Flexible schedule Qualifications Computer operation Teamwork Active listening Phone communication Computer literacy Quality data entry Full Job Description Telephone Survey Representative

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Public Opinion Research Location:

Lansing, MI Pay:

$15.50/hour

Job Type:

Full-Time | Flexible Schedule | Project-Based We are currently seeking Telephone Survey Representatives in Lansing, MI specializing in public opinion research. Position Summary As a Telephone Survey Representative , you will conduct structured phone interviews to collect accurate and unbiased data. You will follow a prepared script, maintain a neutral and professional tone, and ensure every interaction is respectful and confidential. This is not a sales position. Your role is to listen, engage, and accurately document responses for research purposes. Key Responsibilities Place outbound calls to respondents and, when necessary, receive inbound calls to complete survey interviews. Read from pre-approved questionnaires verbatim, ensuring neutrality and adherence to research methodology. Record responses directly into the digital survey platform with precision, ensuring data integrity for research analysis. Engage respondents courteously, handle questions appropriately, and remain impartial regardless of topic or respondent opinion. Achieve daily and weekly call volume and completed interview targets as set by project requirements. Follow all internal quality assurance guidelines, including pacing, question delivery, and response recording standards. Conduct surveys on a wide range of subjects — including community issues, political polling, consumer products, and public policy — while maintaining neutrality. Maintain confidentiality and professionalism when addressing potentially personal or politically sensitive topics. Attend project briefings and skill-refresh sessions to stay aligned with evolving survey procedures. Report any script issues, unusual respondent feedback, or technical difficulties in a timely manner. Balance speed and accuracy to complete calls effectively without sacrificing quality or respondent comfort. Work Schedule Shifts vary by project needs. You choose your shifts weekly from available options:

Weekdays:

12:00 PM

•4:00 PM and/or 4:00 PM

•8:00

PM Saturdays:

11:00 AM

•3:00 PM and/or 3:00 PM

•7:00

PM Sundays:

1:00 PM

•5:00 PM and/or 5:00 PM

•9:00 PM Some projects may require earlier weekday shifts. Schedules are posted when shifts are confirmed, though changes or cancellations may occur based on client requirements. Compensation $15.00/hour Weekly pay every Friday Qualifications Exceptional verbal communication skills with a clear, professional speaking voice. Active listening ability and commitment to reading scripts verbatim. Basic computer literacy for accurate and efficient data entry. Reliability and punctuality in meeting scheduled shifts. Ability to remain neutral and professional on sensitive or controversial topics. Previous experience in market research, political polling, or call center environments preferred, but not required. Why Work With FasTemps Staffing Solutions? Flexible scheduling to fit your availability. No sales or fundraising — strictly professional survey research. Opportunity to contribute to meaningful public opinion projects. Supportive and team-oriented staffing partner.

Job Types:

Full-time, Part-time Pay:

$15.50 per hour

Work Location:

In person