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Administrative
Office Manager
Downey, CA

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Autism Learning Partners

Regional Office Supervisor

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Job Description

Autism Learning Partners is a full-service provider that specializes in the treatment of autism and other developmental disabilities. Our broad-thinking approach addresses the whole individual by collaborating with doctors, therapists, schools, and specialists. ALP's goal is to work with their patients to achieve the best possible outcome…
PROGRESS!
Our company values are: Excellence, Respect, Accountability, Teamwork, Compassion, Collaboration, Stewardship, and Honesty Our core competencies are: Demonstrating self-awareness, interpersonal savvy, communicates effectively, collaborates, decision quality, instills trust, ensures accountability, customer focus, drives results, and nimble learning The Regional Office Supervisor is responsible for overseeing the daily operations of assigned clinics, administrative offices, and administrative department responsibilities. The Regional Office Supervisor's job duties include, but are not limited to, supervising regional administrative responsibilities, running periodic audits to ensure that processes are being followed, implementing new processes with regional administrators as directed, and ensuring quality client and staff 'customer service' at all sites.
What You'll Do Lead & Support Administrative Teams:
Supervise Administrative Assistants and Clerks, ensuring professional coverage, quality service, and operational consistency across all sites.
Train & Develop Staff:
Lead onboarding and ongoing training for new administrative hires; provide coaching, feedback, and performance evaluations to foster professional growth.
Oversee Daily Operations:
Manage schedules, monitor workflows, and step in when needed to maintain seamless front-office and clinic operations.
Ensure Safety & Compliance:
Conduct safety inspections, manage licensure renewals, and oversee CPR and Safety-Care certifications.
Drive Efficiency:
Audit processes regularly and implement improvements that enhance service delivery, organization, and client experience.
Build Culture & Connection:
Partner with leadership to coordinate staff events, family tours, and community engagement activities that strengthen our team culture.
Collaborate Across Departments:
Work closely with HR, Billing, IT, and Facilities to address issues quickly and maintain operational excellence.
Manage Administrative Resources:
Oversee budgets for supplies and administrative expenses; maintain organized client and staff records in compliance with HIPAA.
Qualifications:
Experience:
3+ years of administrative leadership experience, ideally in healthcare, education, or multi-site operations. At least one year of experience working in an office setting
Education:
Bachelor's degree preferred (or equivalent experience).
Mindset:
A collaborative, service-oriented leader who takes initiative, models professionalism, and thrives in a dynamic environment.
Skills:
Strong communication, organization, and problem-solving abilities. Skilled at coaching, motivating, and developing administrative staff. Proficient in Microsoft Office Suite and comfortable with data tracking tools Why Join ALP? Lead a team that helps families access the life-changing care they deserve. Collaborate with dedicated professionals who share your passion for excellence. Be part of a mission-driven organization where progress, compassion, and teamwork drive everything we do. Grow your leadership career within one of the nation's largest and most respected ABA providers. Autism Learning Partners supports a diverse workforce and is an Equal Opportunity Employer. At Autism Learning Partners, we understand that culture is the foundation of who we are as a company and how we serve our clients, families, and employees. We are one of the nation's leading full-service ABA providers specializing in the treatment of autism and other developmental disabilities. Our broad thinking approach addresses the whole child by collaborating with doctors, therapists, families, schools, and specialists. Our goal is to work together to achieve the best possible outcome and progress through our commitment to Diversity, Inclusion, and Equity, which includes forming a DEI council, monthly trainings for senior clinical staff, national trainings, a monthly DEI newsletter, continual updates to our email signatures, education on topics like generational trauma and trauma-informed care, and always striving to provide the best care and comfort for our clients, families, and employees.
Job Type:
Full-time Pay:
$25.00 - $28.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Application Question(s): To avoid potential conflicts of interest, please answer "Yes" to confirm that you do not have any immediate family members (child, spouse, parent, or sibling) receiving services from Autism Learning Partners or Children's Learning Connection.
Education:
Bachelor's (Preferred)
Experience:
working in an office setting : 1 year (Preferred) working as a people supervisor: 1 year (Preferred) working with
Microsoft Excel :
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans