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Administrative
Office Manager
Lawndale, CA

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SoCal Car Rental

Office Administrator - Car Rental Company

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Job Description

Job Summary We are seeking a detail-oriented and organized Office Administrator to support our car rental business. This role involves managing our Turo account, including handling airport drop-offs, and assisting with operations related to our tow truck company and other associated services. The ideal candidate will be proactive, customer-focused, and capable of multitasking in a dynamic environment to ensure smooth daily operations. Duties Manage and oversee the company's Turo account, including coordinating vehicle rentals and ensuring customer satisfaction. Handle airport drop-off arrangements efficiently, ensuring timely and professional service for clients. Assist with administrative tasks related to the tow truck company, supporting scheduling, documentation, and communication needs. Maintain organized records of rentals, vehicle statuses, and operational activities. Communicate effectively with customers, vendors, and team members to facilitate seamless service delivery. Support other administrative functions as needed to ensure the smooth operation of the office and related services. Contribute to process improvements by providing feedback on operational workflows. Requirements Proven experience in office administration or a similar role within the transportation or rental industry is preferred. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Familiarity with Turo or similar peer-to-peer car sharing platforms is a plus. Ability to coordinate logistics efficiently, especially related to airport drop-offs. Customer service-oriented mindset with a professional demeanor. Proficiency in basic computer applications such as MS Office or Google Workspace. Ability to work independently and proactively identify operational needs. This position offers an engaging opportunity for candidates interested in the car rental industry and related transportation services, with an emphasis on organization, communication, and customer satisfaction.
Pay:
$18.00 - $22.00 per hour Expected hours: 40.0 per week
Work Location:
In person