Find & Apply For Office Manager Jobs in Long Beach, California

Manager Business Office Concorde Career Colleges, Inc. - 3.4 Long Beach, CA Job Details 1 hour ago Benefits Paid parental leave Health insurance Dental insurance Paid time off Parental leave Vision insurance Pet insurance Qualifications Managing customer accounts Customer communication Staff supervision Confidential information handling Educational administrative software Team supervision Accounts receivable management Account maintenance Account analysis Enterprise software Academic institution experience Bachelor's degree in business Internet resources (educational technologies) Business analysis Employee relationship building Mid-level Refund processing Performance management Accurate transaction records management 3 years Online learning environment experience Financial issue resolution High school diploma or GED Team development Invoice payment processing Aged receivables report Professional development support Bachelor's degree GAAP Decision making

Full Job Description Overview:

Business Office Manager (Student Accounts) Long Beach, CA The Manager Business Office is responsible for overseeing campus business office operations with a focus on compliance, accuracy, efficiency, and exceptional student service. Key areas of accountability include student accounts receivable, collections, accounts payable, purchasing, and campus inventory. The Manager supports company operations while maintaining professional office systems and providing personnel supervision. In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

Tuition Waiver :

Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off :

Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching :

50% match on the first 6% of your contributions after 90 days

Paid Parental Leave :

4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance :

Health, vision, and dental coverage for you and your dependents

Pet Insurance :

Competitive coverage for your furry family members through

ASPCA Health Plan Enrollment :

Eligibility starts first of the month following completing one full month of employment

Responsibilities:

Ensure business office compliance with regulatory and internal policies, including accurate processing of collections, refunds, overages, and safeguarding of funds Lead student collections efforts, dedicating 60% of time to outreach and follow-up to maintain current receivables and payment plans Process and reconcile accounts payable, invoices, aging reports, and campus expenditures accurately and timely Manage campus inventory of textbooks and supplies, including physical counts and variance resolution Accurately process student account transactions, including credits, charges, adjustments, and exceptions Provide excellent customer service to students regarding accounts, transcripts, diplomas, and other requests Coordinate with Financial Aid to ensure proper handling of cancellations, refunds, and aid adjustments Support adherence to accounting standards and policies in collaboration with Campus Support Center Assist with campus facility operations as needed Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics Recognizes and rewards employee contributions and achievements Other duties as assigned

Qualifications:

Education & Experience HS Diploma or GED (required) Bachelor's degree in business related field (preferred) Minimum three (3) years of experience in a business office environment (required) Minimum of three (3) years of online higher education experience in a business office setting (preferred) Broad knowledge of accounts receivable, collections, inventory management, financial reporting, and/or proprietary education (preferred) Skills Acquire and apply up-to-date with information from the business world, education and healthcare industries and apply cross-functional knowledge Knowledge of and ability to implement generally accepted accounting principles and procedures (GAAP) Maintain professionalism and fairness in interpersonal interactions while building trust and respect across teams and departments and seeking resolution to conflicts through constructive discussion Prepare account analysis and interpret financial data to identify and address issues proactively and make sound recommendations based on analysis Maintain professionalism and integrity during negotiations while identifying stakeholders and shared interests to facilitate collaborative agreements and outcomes Understand the implications of new information for both current and future problem-solving and decision-making Be aware of others' reactions and understanding why they react as they do Identify complex problems and reviewing related information to develop and evaluate options and implement solutions Present ideas in a clear and compelling manner, both verbally and in written format Exceptional listening skills Intermediate level presentation and training facilitation skills Drive, and be accountable for, results in a fast-paced environment Intermediate level proficiency with productivity software (MS Office), educational technology and administrative software, and other enterprise-level software (SharePoint, etc.) Standard Abilities Able and willing to: Communicate, think, learn, and reason Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks Safely ambulate and/or maneuver when on-site at Company locations Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility Ability to use good judgment, problem-solving and decision-making skills Ability to maintain confidentiality and manage sensitive information with discretion Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously Ability to gain, understand and apply information and data as it relates essential functions of the position Ability to foster long-term relationships with stakeholders Work Environment Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is on campus. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation. No travel required