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Office Manager
Fairfield, CT
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Office Manager-Fairfield, CT HEI Hotels & Resorts life insurance, vision insurance, 401(k) United States, Connecticut, Norwalk Aug 29, 2026 About Us HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.
Compensation Salary Range:
$80,000.00 - $90,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Overview The Corporate Office Manager / Executive Assistant will split time between high-touch, high-discretion support for Senior Leadership Team ("SLT") and broader responsibility for the smooth day-to-day operation of the corporate office. This person will be the central point of contact for scheduling, logistics, vendor relationships, and workplace experience. Executive Assistant Responsibilities Calendar & Scheduling
Manage and prioritize calendars across SLT, resolving conflicts and protecting focus time
Schedule internal and external meetings, coordinating across multiple time zones and stakeholders
Anticipate scheduling needs proactively rather than reactively Travel & Logistics
Book travel (flights, hotels, ground transportation) and build detailed itineraries
Handle travel changes and disruptions in real time Meeting Support
Prepare agendas, materials, and pre-reads for executive meetings
Attend select meetings to capture notes and track follow-up action items
Coordinate logistics for SLT meetings, offsite meetings, as needed Communications & Correspondence
Draft correspondence, presentations, and reports on executives' behalf including supporting business-related social media accounts
Serve as a professional gatekeeper and liaison to internal and external stakeholders Financial Administration
Process expense reports and reimbursements for SLT Confidentiality
Exercise sound judgment and discretion when handling sensitive business, financial, or strategic information Office Management Responsibilities Workplace & Space Management
Manage seating charts and space planning as headcount changes
Oversee conference room booking and usage etiquette
Coordinate desk/equipment setup, including ergonomic requests with IT and administer badge access
Manage overall office etiquette including office presentation, attendance and dress code Facilities & Vendor Management
Manage vendor relationships and contracts (cleaning, IT support, security, food service, supplies)
Negotiate vendor contracts and renewals
Troubleshoot day-to-day facilities issues (HVAC, equipment, building management)
Coordinate with building management as needed Office Operations & Budget
Own and report on the office operations budget
Approve and track office-related spend and cost efficiencies
Manage supply inventory and ordering All-Staff Support
Serve as the go-to point of contact for staff on office-related issues
Coordinate company-wide communications on office matters (closures, changes, updates)
Maintain the office calendar of events, holidays, and celebrations
Manage kitchen/pantry stocking and any food & beverage program Health & Safety
Maintain compliance with basic workplace safety practices (fire drills, first aid kits, and emergency procedures Culture & Events
Assist HR in planning and executing company events, happy hours, community service / charitable events, and team-building activities
QUALIFICATIONS AND SKILLS
Education and Experience
Bachelor's Degree is preferred
3-5+ years of experience as an executive assistant and/or office manager, ideally supporting multiple stakeholders
Experience managing an office or workplace environment of comparable size
Vendor negotiation and budget management experience preferred Knowledge, Skills and Abilities
Strong proficiency in Microsoft Office, calendar tools, and expense platforms
Excellent judgment and discretion handling confidential information
Ability to prioritize competing demands from multiple executives while managing broader office needs
Strong written and verbal communication skills
Ability to successfully handle many diverse projects simultaneously
WORKING CONDITIONS
Requires presence in office Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.