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Office Manager
Gainesville, GA

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Flourish Acupuncture & Healing Arts

Office Manager

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Job Description

About Our Practice We are a patient-centered acupuncture and herbal medicine clinic dedicated to whole-person healing. Our mission is to increase our client's quality of life through better health. We provide thoughtful, personalized care that blends traditional Chinese healing wisdom with modern professionalism so that we are truly benefitting the well-being of our community. We value kindness, warmth, integrity, organization, non-judgement, and a calm, welcoming, healing atmosphere. We are seeking an exceptional Office Manager who thrives in a healing environment, loves systems and organization, and wants to help a small wellness business grow with heart and intention. Position Overview The Office Manager is the operational backbone of the clinic. This person ensures smooth daily flow, outstanding patient experience, financial accuracy, and organized systems. You will work directly with the clinic owner to support both patient care and business growth. This role is ideal for someone who: Loves wellness and holistic health Is highly organized and detail-oriented Enjoys both people and systems Takes initiative and ownership Is tech-savvy and solution-oriented
Key Responsibilities:
Patient Experience & Front Office Warmly greet patients and manage front desk operations Schedule appointments and manage provider's calendars Handle intake forms and patient communication Maintain a calm, organized reception space as well as a clean, organized clinic Hands on approach to helping a small business run smoothly Cleaning and turning of rooms for maximized client flow Billing & Financial Management Process payments Maintain accurate daily financial input and reports Submit necessary timely reports Herbal Dispensary Management Manage herbal inventory and ordering Track stock levels and reorder proactively Maintain compliance and labeling standards Operations & Systems Oversee clinic software and scheduling systems Improve and maintain office procedures Manage supplies and vendor relationships Track key performance metrics Assist with marketing coordination (email, social media, events)
Qualifications Required:
2+ years office management or healthcare admin experience Familiarity with HIPAA compliance Strong organizational and multitasking skills Experience with scheduling software & payment systems Professional communication skills High integrity and discretion with patient information
Preferred:
Experience or interest in acupuncture, integrative medicine, or wellness clinic Familiarity or interest in herbal medicine or natural health QuickBooks or bookkeeping familiarity Marketing or small business growth experience Personal Qualities We Value Grounded, kind, calm presence Warm and compassionate Efficiancy Religious and political neutrality while in the workplace Self-starter with leadership mindset Detail-oriented and systems-driven Comfortable in a small business environment and a willingness to help a small business run smoothly Interested in long-term growth with the clinic To Apply Please send: Resume A brief cover letter explaining why you're drawn to holistic healthcare 2 professional references
Job Type:
Full-time Pay:
$20.00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements