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Administrative
Office Manager
Gray, GA

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Southeast Ambulance

Ambulance Service Office Manager

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Job Description

Job Summary We are seeking a dynamic and highly organized Ambulance Service Office Manager to lead our Gray, Ga NEMT Ambulance Service. In this vital role, you will oversee daily operations, ensure compliance with healthcare regulations, and manage the administrative functions that keep our ambulance services running smoothly. Your leadership will directly impact the quality of patient care, operational efficiency, and staff performance. The ideal candidate is proactive, detail-oriented, and possesses a strong background in healthcare management and office administration within emergency or acute care settings. Duties Supervise and coordinate all administrative activities related to ambulance service operations, including scheduling, patient records management, and billing processes. Oversee fiscal management tasks such as budgeting, financial reporting, and cost control to ensure operational sustainability. Maintain compliance with healthcare regulations, including HIPAA privacy standards, JCAHO accreditation requirements, and state or federal health policies. Manage human resources functions by recruiting, training, supervising staff, and fostering a positive team environment. Utilize electronic health records (EHR) systems such as Gemsis software to ensure accurate documentation of patient information and service delivery. Collaborate with medical personnel to support clinical workflows, including medical office management and medical administrative support functions. Ensure excellent customer service by addressing patient/facility inquiries, coordinating with crews, and maintaining high standards of operational efficiency. Skills Extensive experience in medical office management with proficiency in Eaglesoft, Dentrix, or similar practice management software. Strong knowledge of healthcare practice management principles, including scheduling of crews and patient transports. Proven supervisory experience managing healthcare teams in fast-paced environments such as hospitals or clinics. Expertise in fiscal management including budgeting, financial analysis, and resource allocation within healthcare settings. Familiarity with patient management software to streamline clinical documentation processes. Excellent managerial communication skills to lead teams effectively and coordinate across departments. Deep understanding of medical terminology, medical records management, and HIPAA compliance standards. Ability to navigate healthcare regulations related to managed care, utilization management, and acute or critical care environments. Experianced EMT or Paramedic with current and active Georgia State Licensure (Required) Join us as an NEMT Ambulance Service Office Manager to lead our dedicated team in delivering exceptional emergency medical services! Your expertise will ensure our operations are efficient, compliant, and centered on providing outstanding patient care every day!
Pay:
$21.00 - $25.00 per hour Expected hours: No less than 40.0 per week
Benefits:
Employee discount Paid time off
License/Certification:
Georgia EMT or Paramedic License (Required) CPR Certification (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements