Our busy medical practice is growing each day, and we are seeking an experienced and professional Medical Office Manager to join our team. In the role, the Medical Office Manager will work under the direction of the Administrator in providing management and leadership to our office and clinical staff. The selected candidate will be responsible for managing a team of 10-15 employees. If you have experience working in an administrative role at a healthcare practice, we want to hear from you. A qualified candidate will have the following
Skills/Abilities :
- recruit and select new candidates
- conduct orientation of new staff members
- identify and organize training programs for staff
- motivate, mentor and coach staff
- delegate and coordinate work tasks
- manage performance including evaluations and feedback
- resolve disputes and grievances
- keep staff attendance reports
- hire and train staff
- monitor and evaluate staff performance
- monitor productivity (Piedmont Clinic)
- create a filing system to file and store provider documents
- establish office policies and procedures
- implement and monitor office policies and procedures
- control removal of medical waste in compliance with regulatory requirements
- ensure compliance with current healthcare regulations, medical laws and ethics
- keep track of equipment and devices and manage inventory
- ensure patient records are current and accurate
- supervise patient scheduling
- oversee registration of patients
- communicate with patients regarding inquiries and complaints
- ensure patient satisfaction
- serve as back up for absent staff Education and Experience
- Bachelor's degree or Associate degree in a related field strongly preferred
- Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) is an advantage
- knowledge of accounting, data and administrative processes and principles
- knowledge of human resource management principles and practices
- knowledge of medical coding
- knowledge of medical issues and terminology
- knowledge of applicable regulations and state and federal laws
- computer skills including knowledge of relevant software ( experience in eClinicalWorks is a plus)
- relevant experience (at least 3 years) Key Skills and Competencies
- planning and organizing
- communication skills
- attention to detail
- adaptability
- customer service orientation
- problem solving
- sound and fair judgment
- positive attitude
Benefits:
Health insurance Dental insurance Vision insurance Retirement plan Paid time off Typical end time: 5PM Typical start time: 8
AM Job Type:
Full-time Pay:
$17.00 - $20.00 per hour Expected hours: 40 per week
Work Location:
In person