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Office Manager
Job Description
Job Overview We are seeking a customer service oriented, highly organized office manager to oversee daily office operations and serve as a primary administrative resource for our Student Housing team. Daily responsibilities include opening and closing the office, assisting residents and walk-ins, answering office phones, emails and texts, processing payments, handling incoming mail, maintaining office organization and supplies, as well as assisting management and property managers as needed. This position is expected to become highly knowledgeable about company policies, Student Housing contracts, and the systems used by the company, particularly AppFolio, TIS, and Google Workspace. The ideal candidate will bring strong office management skills, technical proficiency, effective communication, and a proactive attitude to keep our office running seamlessly.
•We are looking for either one full time or two part time office managers based on applicant availability. Responsibilities Must have availability on weekdays between 9:00 a.m. to 5:00 p.m. including a mandatory weekly meeting on Tuesdays from 3:30 p.m. to 5:00 p.m. Must be willing to make a minimum two-year commitment to the position. Must have a general understanding of marketing, social media platforms, and current social media trends. Must be technologically proficient and comfortable learning new software and systems. Must be proficient in Google Workspace. Must be comfortable working extensively with spreadsheets and property management software. Must be able to communicate professionally with residents, applicants, coworkers, managers, and vendors. Must be able to maintain confidentiality when handling resident, employee, and company information. Must be able to work independently while also collaborating effectively with the management team. Qualities The ideal candidate must demonstrate the following qualities: Proactive and self-motivated Independent and able to work with minimal supervision Trustworthy and responsible Reliable and consistent Adaptable and comfortable with changing priorities Friendly, personable, and approachable Socially aware and perceptive Customer service oriented Strong problem-solving abilities and a willingness to figure things out Highly organized Detail oriented Quick learner with the ability to understand complex processes Strong written and verbal communication skills Good judgment and ability to recognize when management involvement is needed Accountable and willing to take ownership of responsibilities and mistakes Comfortable enforcing policies and having difficult conversations when necessary Able to manage multiple responsibilities and deadlines at once
Pay:
From $12.00 per hour Expected hours: 20.0 - 40.0 per week
Benefits:
Paid time off
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Dental Insurance