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Office Administrator - Roofing /

Insurance Restoration Company Location:

Huntley, IL Pay:

$20-$25 per hour (based on experience)

Job Type:

Full-Time, In-Office Four Peaks Roofing is seeking a dependable and motivated Office Administrator to support our growing roofing operation. This role is critical to our day-to-day success and is ideal for someone who takes pride in their work, communicates professionally, and wants to take ownership of their position and bring passion and energy , not just clock in and out.

Responsibilities:

Answer incoming phone calls in a friendly, upbeat, and professional manner Make outbound calls to customers and prospective leads to follow up, schedule appointments, and confirm details Schedule and manage appointments using Google Calendar Follow up with homeowners regarding inspections, estimates, and next steps Communicate and follow-up with insurance companies regarding roofing claims and claim status Assist in claim follow-ups and participate in professional discussions or disputes with insurance representatives when necessary Maintain accurate records and update CRM systems consistently Use Google Workspace tools (Gmail, Google Calendar, Google Sheets) daily Support the sales and production teams with administrative and organizational tasks

Qualifications:

Excellent phone etiquette with an upbeat, confident, and professional demeanor Comfortable making outbound calls and speaking with customers and leads Computer literate and proficient with modern office software Experience with Gmail, Google Calendar, Google Sheets , and CRM systems (or willingness to learn) Reliable, punctual, and dependable with strong attendance Strong communication skills (spoken and written English) Highly organized, detail-oriented, and able to multitask Confident handling insurance-related follow-ups and conversations Self-motivated and takes ownership of responsibilities

What We Offer:

Competitive hourly pay ($20-$25/hour depending on experience) Opportunity for raises and advancement based on performance Stable, professional, and growth-oriented work environment Training provided for roofing processes and insurance claim handling If you're comfortable on the phone, organized on the computer, and looking for a role where you can truly make an impact—we'd love to hear from you.

To Apply:

Please submit your resume and a brief note explaining why you'd be a good fit for this role.

Pay:

$20.00 - $25.00 per hour

Benefits:

Paid time off

Work Location:

In person