We are looking for a dependable, organized, and personable Office Manager to oversee the day-to-day administrative operations of our business. This position will serve as a key point of contact for customers, employees, vendors, and management while helping ensure that the office runs efficiently and professionally. The ideal candidate is a self-starter who is comfortable managing multiple responsibilities, communicates well, pays close attention to detail, and can work independently while also supporting the broader team.
Duties/Responsibilities:
- Manage the daily operations and organization of the office.
- Answer phone calls, respond to emails, and direct customer inquiries appropriately.
- Schedule appointments, meetings, deliveries, and other activities as needed.
- Maintain organized digital and physical files and records.
- Prepare correspondence, documents, reports, and other office materials.
- Order and maintain office supplies and equipment.
- Assist management with administrative projects and special assignments. Customer & Client Relations
- Serve as a friendly and professional first point of contact for customers.
- Communicate with customers regarding scheduling, questions, payments, and general inquiries.
- Follow up with customers as needed to ensure a positive experience.
- Maintain accurate customer information and records.
- Handle customer concerns professionally and escalate issues to management when appropriate. Financial & Bookkeeping Support
- Assist with accounts payable and accounts receivable.
- Prepare and send invoices and statements.
- Track payments and follow up on outstanding balances.
- Maintain receipts, expenses, and other financial documentation.
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