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Administrative
Office Manager
Chevy Chase, MD

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Tenleytown Lawn and Landscape

Operations/Office Manager

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Job Description

Tenleytown Lawn & Landscape is seeking a curious, highly organized, and proactive Office Manager as an essential part of our daily operations. This is a long-term opportunity for someone who values stability, takes pride in their work, and wants to grow within a woman-owned, well-established, relationship-driven company. This role is central to the heartbeat of our organization — supporting sales, landscape crews in the field and the clients who trust us with their properties. The Office Manager serves as the primary point of coordination between the Owner, clients, landscaping crews, the bookkeeper, and sales. We are looking for someone who brings consistency, professionalism, and care to their work each day. The ideal candidate is organized, a problem solver, collaborator, and enjoys a fast-paced environment. You will play a critical role in keeping operations flowing smoothly, clients well-informed, and internal communication seamless — ensuring each day is executed with precision, reliability, and attention to detail. Key Responsibilities Communication & Relationship Management Track and follow through on all client requests through completion; ensure CRM (Jobber) is updated with such requests

  • Maintain proactive, positive client relationships with a focus on responsiveness and clarity
  • Coordinate internally to obtain correct job details to ensure accurate client communications
  • Inform clients on scheduling, services, and company processes as needed, ensure clients are updated on projected work dates and schedule changes Operational Coordination Maintain CRM system (Jobber) ensuring all projects are scheduledo Ensure crews have updated client communications and job details including materials, tools, and equipment requiredo Update jobber with any obstacles the crews encounter; communicate with Owner• Maintain Fleet Management System (Azuga) and coordinate with drivers upcoming maintenance, licensing and permitting requirements for each vehicle; maintain vehicle files• Support efficient execution of daily operations Payroll Administration Collect and securely maintain employee paperwork relating to tax withholdings, social security and work permits.
  • Collect and verify employee hours worked via Jobber; ensure employees are logging into jobber on a daily basiso Submit payroll information accurately and on time to payroll companyo Assist with paycheck distribution as needed Owner Communication & Business Awareness Keep the Owner informed of client feedback, concerns, and operational developments
  • Proactively communicate issues to avoid surprises
  • Provide brief written end-of-day summaries outlining completed tasks, pending items, and areas requiring direction General Office Administration Answer incoming phone calls and manage general email inboxes promptly and professionally
  • Provide timely follow-up or route communications to the Owner, sales, billing, or crew leads as appropriate
  • Perform daily administrative routines and office management tasks
  • Provide administrative support to the Owner as requested
  • Assist in preparing, organizing, and formatting proposals
  • Maintain a safe, organized, and professional office environment
  • Provide assistance to our friendly office dog Qualifications Self-starter with a strong work ethic and positive attitude
  • High level of organization and attention to detail
  • Curious, proactive, and organized
  • Comfortable with computers, cloud filing systems
  • Strong verbal and writing skills
  • Ability to manage multiple tasks
  • Comfortable working in a fast-paced, deadline-driven environment
  • Professional handling of confidential information
  • Proficiency in Microsoft Office, email systems, calendaring, and standard office software
  • Experience with CRM systems (Jobber experience a plus) Education & Experience High school diploma or GED required
  • 2-5 years of administrative or office experience preferred
  • Experience in landscaping, construction, or horticulture is a plus
  • Fluent English required; Spanish fluency is a bonus Physical Requirements Ability to sit and stand for extended periods
  • Ability to lift up to 15 pounds
  • Ability to bend, twist, and kneel as needed Equal Employment Opportunity Tenleytown Lawn & Landscape provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex or pregnancy, national origin, ancestry, citizenship, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, military service, veteran status, or any other characteristic protected by federal, state, or local law.
Pay:

$58,600.00 - $70,700.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance