Find & Apply For Office Manager Jobs in Glenarden, Maryland

We are looking for an organized and service-focused Office Manager to support daily operations for a housing community in Maryland. This contract-to-permanent position is ideal for someone who can balance administrative coordination, resident communication, and property support while maintaining a welcoming and well-organized office environment. The role works closely with residents, vendors, and leadership to keep office functions running smoothly and to help deliver a positive community experience.

Responsibilities:

• Oversee day-to-day office operations to ensure the site is ready for business during scheduled hours and that calls and messages are handled promptly.
• Process rent payments and related charges accurately, issuing documentation and maintaining organized payment records.
• Serve as a primary point of contact for residents, visitors, contractors, and vendors, providing courteous assistance and resolving routine inquiries effectively.
• Receive maintenance concerns from residents, coordinate with service providers for a timely response, and follow up after completion to confirm the issue was addressed satisfactorily.
• Manage move-out coordination by tracking notices, confirming timely unit turnover, and completing vacancy inspections and supporting documentation soon after residents depart.
• Perform recurring inspections of occupied apartments, vacant units, common areas, and community spaces to uphold property standards and identify maintenance needs.
• Support purchasing activities by ordering office and operational supplies, requesting vendor pricing, and following established approval and budget procedures.
• Assist with leasing and occupancy administration by reviewing applications, helping with applicant screenings, supporting move-ins, and explaining available housing options to prospective residents.
• Help maintain resident communications, tenant files, parking and key records, reexamination paperwork, and community service program documentation in accordance with housing policies.
• Contribute to resident retention and community engagement by addressing concerns, assisting with outreach events, supporting satisfaction surveys, and representing the organization in court matters when needed.