Find & Apply For Office Manager Jobs in Middleville, Michigan

Office Administrator 491 Arlington Street, Middleville, MI 49333 $15 - $25 an hour - Part-time Apply with

Indeed Tiemeyer Landscape LLC Position:

Office Administrator & Scheduling Coordinator Location:

Middleville, Michigan Reports to: Owner, Parker Tiemeyer Works closely with: Operations Manager and field crews Employment status: To be determined

Compensation:

Based on demonstrated experience and qualifications About Tiemeyer Landscape Tiemeyer Landscape LLC provides landscape maintenance, irrigation, drainage, and snow and ice management services throughout the greater Grand Rapids and surrounding West Michigan area.

Our promise is simple:

"Trust the Team at Tiemeyer." This position helps deliver that promise through organized scheduling, accurate billing, responsive communication, and dependable follow-through. Position Overview The Office Administrator & Scheduling Coordinator keeps daily office operations organized and moving forward. This person manages client communication, billing and payment follow-ups, estimate follow-ups, scheduling coordination, records, reports, and inventory tracking. Success requires someone who can identify the next task, prioritize work, and complete recurring responsibilities independently. The owner provides business priorities and approval for decisions outside the role's authority. This person turns those priorities into completed work and flags obstacles early. Primary Responsibilities Client Communication Answer and return business calls and emails during assigned coverage hours. Serve as a professional, friendly point of contact for clients. Document requests, complaints, service changes, and commitments. Coordinate responses with the owner or Operations Manager and follow through until the matter is resolved. Prepare and schedule approved service notices, weather updates, seasonal reminders, and other client emails. Notify clients promptly when their service schedule changes. Escalate urgent service issues to the appropriate person. Scheduling Prepare an accurate daily schedule and review it with the Operations Manager. Maintain the scheduling system as work is added, completed, delayed, or rescheduled. Coordinate seasonal transitions, including mowing, fall cleanups, irrigation services, and snow operations. Obtain field priorities, crew availability, and production estimates from the Operations Manager. Track scheduled dates, client notifications, completion status, and remaining follow-up. Review the upcoming week with the Operations Manager and bring unresolved decisions to the owner. Billing and Accounts Receivable Prepare and send accurate invoices using approved pricing, contract terms, and service records. Review completed work for missing billing information and resolve gaps promptly. Monitor outstanding balances and call clients about overdue invoices. Document collection attempts, client responses, payment commitments, and next follow-up dates. Refer billing disputes, credits, discounts, or payment-plan requests to the owner for approval. Handle client payment information through approved company processes. Estimate Follow-Up Maintain a current list of open estimates. Call clients to confirm receipt, answer administrative questions, and ask about their decision. Coordinate scheduling handoff after approval and confirmation of any required deposit. QuickBooks, Reporting, and Spreadsheets Confidently navigate QuickBooks Online for assigned administrative tasks. Run reports such as unpaid invoices, accounts receivable aging, sales, and estimate status. Maintain readable, accurate spreadsheets using sorting, filtering, and basic formulas. Gather records and flag discrepancies to support bookkeeping reviews, audit reports, and year-end preparation. Records and Task Management Maintain organized client records, agreements, service notes, and business documents. Work from established responsibilities when the owner is unavailable. Keep sensitive business, employee, and client information confidential. Shop and Office Inventory Maintain inventory records for designated office supplies, shop supplies, and materials. Flag low stock and prepare reorder requests before supplies run out. Place orders within approved purchasing limits. Track orders, deliveries, and missing items. Snow Season Support Provide dependable afternoon phone and email coverage during assigned hours. Prepare pre-storm notices and service updates. Record incoming service concerns and communicate urgent issues to field leadership. Help collect service documentation for billing and client follow-up. Work Schedule and Location Regular office hours are 9:30a-2:30p. Seasonal schedule changes will be discussed in advance whenever possible. Required Qualifications Previous office administration, scheduling, billing, or customer service experience. Working proficiency in Microsoft Excel, Gmail, and Google Drive . Ability to run reports, export data, organize digital files, and maintain spreadsheets. Confidence making phone calls about overdue invoices and open estimates. Strong written communication, attention to detail, and follow-through. Ability to prioritize competing needs and work independently. Willingness to learn company procedures and additional software. Dependable attendance and availability for morning dispatch. Professional judgment and discretion with confidential information. Preferred Qualifications Experience with a landscaping, snow removal, construction, or other field-service business. Experience with Quickbooks, Yardbooks, Trello, or similar scheduling and task-management systems. Familiarity with recurring service agreements and seasonal scheduling. Experience coordinating an office with field crews. How to Apply Submit resume to Tiemeyer.

Lanscape@gmail.com

Pay:

$15.00 - $25.00 per hour Expected hours: 25.0 per week

Benefits:

Paid time off

Work Location:

In person